How to Turn Your Anger Into Healthy, Holy Action

Should Christians get angry? And when they do, how should they handle it?

Attempting to answer those questions on a recent episode of the More2Life radio show, Bill Donaghy, senior lecturer at the Theology of the Body Institute, pointed to a scene near the climax of the Star Wars movie, The Phantom Menace.

Two Jedi knights are battling the evil Sith Lord, Darth Maul. Their lightsaber battle rages through a power plant until a “laser gate” suddenly closes, separating the two sides. As they wait for the gate to open, the Sith warrior paces back and forth like a caged animal, twirling his double-bladed lightsaber and glaring angrily at the Jedi. One of the Jedi reacts very differently, though: he falls to his knees and closes his eyes in a kind of prayer.

The scene illustrates two very different ways of handling anger, Donaghy told Dr. Greg and Lisa Popcak, and points to a key Christian insight about anger. Feeling anger isn’t sinful: “Be angry, but do not sin,” St. Paul told the early Christians (Ephesians 4:26).

Instead, it is what we do with our anger that matters.

Anger vs. Wrath

“Anger is meant to be a gift that calls our attention to an injustice and motivates us to act in proportionate, appropriate, and productive ways so that we can heal whatever that injustice might be,” Dr. Popcak said.

Anger that is appropriately channeled into setting things right—“righteous anger”—is better than unreasonable patience with evil, St. John Chrysostom, a doctor of the Church, once said: “He who is not angry when he has good reason to be, sins. Unreasonable patience is the hotbed of many vices.”

Wrath, on the other hand, is sinful. Wrath is “anger that is inappropriate, disproportionate, and unproductive,” Dr. Popcak said. While righteous anger aims to restore and heal, wrath seeks to destroy.

If anger is a gift from God—a signal that something is wrong that needs to be put right—then how do we handle this powerful emotion in a way that serves the good? Here are a few tips.

 

Don’t React; Instead, Step Back

The key to handling anger well is to avoid being reactive. Instead of launching into a hasty response fueled by the chemicals flooding your brain, pause, step back, and consider what is really driving your anger.

Is it really the thing in front of you that is provoking your anger, or is the thing in front of you stirring up old wounds? Is your child’s whining the real problem—or is the deeper problem that you are hungry and exhausted?

Understanding the real source of your anger is critical to addressing it in a proportionate, productive way.

 

Sublimate Your Anger to God

As you are collecting your thoughts, pray for the grace you need to handle the situation well.

“Anger isn’t so much a call to action as a call to prayer,” Dr. Popcak said. “Without prayer, anger can cause us to feel stuck, powerless, and perpetually outraged with no solution in sight.”

“We have to stop and say to the Lord: ‘Lord, I’m a mess,’” Lisa Popcak added. “’Everything is dysregulated inside of me because I feel like there’s an injustice happening. You went through the worst injustice possible. Show me what to do with this.’”

In the language of the Theology of the Body, your goal should be to sublimate your anger to God. Sublimation is not about repressing or denying your anger, Donaghy said; it is about “lifting it up to God, giving it to God and asking God to come into it.”

 

Learn to Express Anger Constructively

Righteous anger focuses on setting things right and finding solutions. In other words, it has a constructive purpose.

Setting boundaries for a respectful discussion can help. In a conflict with your spouse, for example, you might agree that each of you has a right to express their thoughts and feelings, but that it is not acceptable to express those thoughts and feelings in a disrespectful or destructive way.

Similarly, constructive anger focuses on finding solutions that address the concerns of all parties involved. The priority ought to be healing, restoring, and strengthening relationships, not “winning,” which only fosters resentment and fuels the cycle of angry conflict.

 

Don’t Be Afraid to Seek Help

Sometimes, dealing with anger —yours or someone else’s— requires some extra help. You can find Dr. Greg and Lisa Popcak’s advice about handling anger in many of their books, particularly Parenting with Grace (for handling kids’ anger), Broken Gods: Hope, Healing, and the Seven Longings of the Human Heart (for anger as a gift from God), How to Heal Your Marriage & Nurture Lasting Love (for handling anger in a marriage), and God Help Me! These People Are Driving Me Nuts! Making Peace With Difficult People (self-explanatory, really).

And for more in-depth, one-on-one help, reach out to one of the many pastoral counselors at CatholicCounselors.com.

Boost Your Spiritual Growth: Try the Eulogy Accountability Challenge in Your Marriage or Friendship

When you go on a long trip, do you prefer to travel solo or with a friend?

Regardless of your usual travel preferences, when it comes to our spiritual journey, it’s good to have a companion who can help us find our “true north,” overcome obstacles, and get us back on track when we get lost. In fact, the Catholic Church insists that none of us comes to faith alone or is saved alone; we need one another, because our three-in-one God made us for relationship.

We can work for one another’s good in lots of different ways, of course: providing emotional support, lending a helping hand, worshiping together, and so on. But here’s a way that Christian couples (or close friends) can be more intentional about working for one another’s good—and strengthening their relationship at the same time.

This exercise from chapter 2 of Dr. Greg Popcak’s book, God Help Me! These People Are Driving Me Nuts! Making Peace With Difficult People can help us do just that. Dr. Popcak didn’t give this exercise a name, but let’s call it the “Eulogy Accountability Challenge.” The name is appropriate because this exercise is anchored in your idea about who you want to be at the end of your life. To put it another way, what personal characteristics or qualities do you want to be mentioned by whoever delivers the eulogy at your funeral?

“The key to working for your own or others’ good is discovering the kind of person you want to be at the end of your life and supporting each other as you struggle to become that person­,” Dr. Popcak writes in the book.

Together with your friend or spouse, work through the following steps. You’ll each need at least one sheet of paper.

 

1. Envision Your Ideal Self

Begin by prayerfully considering the qualities you wish to be known for at the end of your life. Be specific. For example, you might aspire to be:

  •  Loving
  • Wise
  • Understanding
  • Empathetic
  • Truthful
  • Responsible

List these qualities on a sheet of paper. Invite your spouse or close friend to do the same.

This list may change over time, but it should represent your best sense right now of what it means for you to become most “fully yourself”—that is, most fully the person that God calls you to be.

 

2. Identify Challenges

Now think of a situation that causes you to act or feel toward one another in a way that doesn’t align with your desired qualities. For example:

  • Maybe you are unpleasantly snippy and curt first thing in the morning.
  • Maybe you always shoot down your friend’s or your spouse’s suggestions.
  • Maybe you lose your temper when you get into a disagreement.
  • Maybe you don’t follow through on responsibilities, leaving them for the other person to take care of.

Whatever the challenge is, write it down.

 

3. Apply Your Ideal Qualities to the Challenge

Next, reflect on how you might act differently if you were to more fully embody the positive qualities you listed in the first step.

Be specific. How might your words, tone of voice, or actions change? For instance, would you be more patient or understanding? Focus on your own behavior and how you can align it more closely with your spiritual ideals.

Don’t offer your partner suggestions about how to complete this step!

 

4. Share Your Aspirations

Share your reflections with your spouse or friend. Make a commitment to help one another practice the positive qualities that each of you listed—not just in the particular challenge you named, but in other aspects of daily life, too.

 

5. Respectful Accountability

When you notice your partner or friend acting in a way that seems inconsistent with their stated spiritual ideals, gently remind them of their goals. For example, you might say, “You mentioned wanting to be more patient. Can you help me understand how your actions help you become a more patient person?”

Obviously, the key here is to be as respectful to the other person as you would want him or her to be toward you. After all, this is a two-way street: you’re each helping the other, so at some point, your partner will be giving you a gentle nudge toward your best self, too.

Done right, this exercise should help each of you along the path to becoming the person God calls you to be—and deepen the intimacy of your relationship.

For in-depth, one-on-one help strengthening your marriage or other relationships, reach out to a Pastoral Counselor at CatholicCounselors.com.

 

­­How to Say ‘No’ with Confidence

Listen, before we start this article, would you mind getting up and grabbing me a sandwich? Liverwurst and onion on rye, with a little bit of that fancy mustard…?

If you even thought about saying “yes” to that request—or if you find yourself often saying “yes” to things you later wish you hadn’t—then you need to keep reading, because we’re going to talk about how to say “no” when you need to…without the guilt.

 

How to Know When to Say No

Most of us don’t like telling people “no” when they ask for our help. We humans are wired to cooperate with one another, after all. In general, we want to be helpful!

But the reality is, it’s not always good to say “yes.” For one thing, if we said “yes” to everything that was asked of us, we wouldn’t have time to fulfill our primary responsibilities in life. And sometimes, saying “yes” to someone causes more harm than good. Consider these examples:

  • After taking her kindergartener to his classroom, Sandy gets stopped in the hallway by the president of the PTA, who begs her to help coordinate the fall fundraiser. Sandy feels pressured to agree, despite already having a full plate. As she drives away, she finds herself fuming with resentment and frustration.
  • Jenny doesn’t want to alienate her adult son, so she frequently agrees to his requests for help, even though he has a serious drug addiction. When she refuses his requests, he accuses her of “rejecting” him, so she keeps helping—even though his situation keeps getting worse.

The hard truth is that sometimes it’s more generous and loving to say “no” to someone, even when it makes us feel uncomfortable or makes the other person feel let down.

And that’s the key to knowing when to say “no,” says Dr. Greg Popcak, founder and executive director of the Pastoral Solutions Institute. Instead of basing your response on how we feel (guilty, empathetic, pressured), focus instead on the more objective question of what kind of response will lead to the best outcome for both you and the other person.

“When somebody’s asking something of us, especially when they’re pressuring us, the question to ask ourselves isn’t, ‘Do I feel like doing this or not?’ Or even, ‘Would they be upset with me or not?’” Dr. Popcak said recently on the More2Life radio show. “The question to ask ourselves is, ‘Is there a way to say “yes” to this request that is good both for me and the other person?”

By basing your answer on an objective assessment of what is going to be good for both you and the other person—rather than on the shifting sands of emotion—you set yourself up to resist pressure and shed feelings of guilt.

Even better, your answer is grounded in genuine love for the other person. Prior to becoming Pope John Paul II, Karol Wojtyła wrote a book titled Love and Responsibility. In that book, he argues that Christians are not only called to love, but to love in a way that actually achieves the good of the other person.

Rachael Isaac, a pastoral counselor at the Pastoral Solutions Institute, encourages clients to evaluate decisions by checking three key indicators of well-being: “I always ask my clients, ‘What is going to lead towards greater meaningfulness, intimacy, and virtue in your life?’” she says.

If saying “yes” creates resentment and burnout, it’s not the most generous response: “It doesn’t allow us to work for their good or ours if saying yes breeds resentment or frustration.”

 

Another Option: The Qualified Yes

It’s good to remember that there’s often a third option besides “yes” and “no,” says Lisa Popcak, vice president of the Pastoral Solutions Institute and a certified family life coach. She calls it the “qualified yes.”

A qualified yes involves saying “yes” to the what of the request, but placing conditions on the how and when.

In the example above, Sandy might tell the PTA president, “I’d love to help out, but the only time I have available in my schedule right now is Monday afternoons from 2 to 3:30. Is there another job I could do that would fit in that time slot?”

In the second example, Jenny might say to her son, “I love you and I want to help you, but I can’t help you harm yourself. When you’re ready to enter a treatment program, I’d be happy to pay for it.”

“You’re attempting to meet their need,” Lisa Popcak says, “but it’s within the boundaries of what will work for you without demeaning you, diminishing you, leaving you exhausted, or distracting you from all the other responsibilities that God has given to you.”

 

Let Your Yes Mean Yes…

Christians should remember that even Jesus said “no” sometimes, said Andy Proctor, another pastoral counselor at the Pastoral Solutions Institute.

“Jesus certainly said ‘no,’ sometimes forcibly, sometimes even to those closest to him,” he said. Delivered with prudence and humility, “no” might be what the other person really needs to hear, he added.

And if you need any more encouragement, just remember that Jesus himself calls us to clarity and integrity of heart in the commitments we make to others: “Let your ‘Yes’ mean ‘Yes,’ and your ‘No’ mean ‘No.’ Anything more is from the evil one,” he says (Matthew 5:37).

For more advice from Dr. Greg and Lisa Popcak, tune in to the More2Life radio show every weekday between 10 and 11:00 a.m. Eastern Time, or catch it on your favorite podcast app. And if you need more help setting healthy boundaries in your life, you can connect with the Catholic counselors at the Pastoral Solutions Institute at CatholicCounselors.com.

How to Give Helpful Advice Without Overstepping

We’ve all been there, watching someone struggle with a problem without making any progress: the spouse who is perpetually late, the friend who won’t leave a dead-end relationship, the college graduate whose job search has stalled out.

Meanwhile, we can see exactly what they need to do to fix their problem…if only they would just listen!

It’s one thing to yell advice at the television as we watch our favorite team fall apart on the field. But when the person in question is someone close to us, our “helpful advice” will probably be ignored—or worse, met with annoyance.

There’s a better way to help the people closest to us, though, as Dr. Greg Popcak discusses in his book, God Help Me! These People Are Driving Me Nuts! Making Peace With Difficult People. Here’s a summary of the process he outlines in chapter 2 of the book.

 

What’s Your Motivation?

Before offering your advice, take a moment to ask, “Why am I so eager to jump in with my two cents?”

Let’s face it: sometimes, it’s less about them and more about us looking for some kind of personal ego boost.

If we’re living a Christ-centered life, though, our main motivation should be to love the person in the way God loves them. The Christian definition of love is wanting the other’s good. Our aim, then, should be to help our friend or family member become more fully the person God intends for them to be.

Aligning our desire for the person we’re trying to help with God’s desire for them is absolutely critical. If we’re not on board with God’s plan for them, then we’re at risk of simply trying to impose our own wishes, desires, and preferences on the person we’re trying to help. Rather than helping the person become the unique and wonderful reflection of God’s image that they were made to be, we’re really trying to remake them in our own image.

The reality is, playing God is way above our pay grade.

 

Are You Invited to the Party?

Unless you’re in a formal mentoring or supervising relationship (as the parent of a child, for example), steer clear of offering advice that hasn’t been asked for.

“The rule of thumb when helping others is wait to be invited to the party before you offer to bring the potato salad,” Dr. Popcak writes.

That doesn’t mean you need to sit by biting your tongue. You can offer your help, respectfully: “I know you’re struggling with your job search. I think I might be able to help, if you want.”

Whether the person is open to hearing your advice or not, this approach strengthens your relationship because you’re showing up as a respectful ally, not a boss ready to take charge of their life.

 

Start with Listening

Listening is an act of love, the saying goes, and it’s a critical part of giving good advice.

“If you really are interested in helping a person become what God created him to be, your first step should be to ask him who he thinks that is, and then you should be quiet and listen,” Dr. Popcak says.

If “who does God want you to become?” is a little too abstract, break the question down. Ask them what qualities they want to be known for at the end of their life. Do they want to be known as a strong person? A loving person? Wise, prudent, patient, creative?

Next, ask a follow-up question: If the person were to live out those qualities in the situation that is causing the problem, how would he or she act differently? In other words, if they approached the problem in a way that lined up with their aspirations, how would the situation change?

Often, this question helps a solution to “snap into place,” Dr. Popcak says. Better yet, because the solution comes from inside the person and lines up with their own stated values, they are more likely to act on it.

 

For more ideas about how to help the people in your life, check out God Help Me! These People Are Driving Me Nuts! Making Peace With Difficult People. Or, if you want more one-on-one advice, connect with one of more than a dozen Catholic counselors at CatholicCounselors.com.

Want to Handle Conflict Better? Take Your Emotional Temperature

Hurricanes are measured on the Saffir-Simpson Hurricane Wind Scale, and earthquakes are rated on the Modified Mercalli intensity scale.

Human stress can be measured, too, using the Stress Temperature Scale (sometimes known as an Emotional Temperature Scale). Unlike hurricanes and earthquakes, though, keeping track of your emotional temperature can be really useful for avoiding conflict with other people—and handling it better when it’s unavoidable.

By regularly monitoring your emotional temperature, you can take steps to lower it before it gets too hot. This is useful because when our emotional temperature gets too high, the problem-solving part of our brain tends to go “offline” and the reactive, “fight or flight” part of our brain takes over.

That’s not a problem if we’re facing an imminent physical threat, but in the context of human relationships, the reactive brain almost always makes things worse.

Over a period of days or weeks, keep a notebook where you track your emotional temperature several times a day. You can also jot down “triggers” that make your emotional temperature spike, and how you tend to react when that happens.

Here’s the Stress Temperature Scale as outlined in Dr. Greg Popcak’s book How to Heal Your Marriage: And Nurture Lasting Love. You can find another version of this tool geared toward kids in the books Parenting Your Kids with Grace and Parenting Your Teens and Tweens with Grace, both by Dr. Greg and Lisa Popcak.

 

The Emotional Temperature Scale

1–2: Relaxed. At this level, you’re pretty “chill.” You’re not really focused on any problems or challenges; your heart and respiration rate are in the low to normal range. You’re mainly warm and affectionate toward others.

3–4: Relaxed but alert. You’re engaged with and alert to your surroundings and getting along well with others. Whatever challenges you may be facing feel manageable.

5: Alert and focused. At this level, you’re still working well with others, but you may feel a little distracted by problems or concerns that are taking more of your attention. You’re working a little harder to meet challenges, but they still feel manageable.

6: Alert and stressed. Stress hormones such as cortisol and adrenaline begin to be released. On the surface, you seem to be in control of your reactions, although some people might comment that you “seem a little off.” You’re distracted, and it may be difficult for others to get your attention. You need to make a conscious effort to be polite and pleasant in interactions with others. It feels like you’re struggling to stay on top of things.

7: Irritable. As stress hormones continue to flood your bloodstream, the part of your brain that filters nonverbal signs of disgust and irritation begins to go offline. You may sigh, roll your eyes, fidget, or otherwise show your irritation. At the higher end of 7, you may avoid eye contact with others. The problem-solving part of your brain is still engaged, but just barely.

At this point, people who are attuned to their emotional temperature will know to take a break or find another way to lower their stress level.

8: Angry. Now your nonverbal filters are definitely not working, and your verbal filters have begun to collapse: your tone of voice and choice of words definitely betrays your anger, although you aren’t yet raising your voice or using insults. Different personalities express anger in different ways. Some people withdraw, becoming quiet or sullen and pouty. Others may “tantrum,” engaging in emotional manipulation and finger-pointing. Still others may take a superior attitude, offering lengthy explanations of why they’re right and others are wrong.

Emotionally savvy people know to walk away from the conversation once they hit this point, taking a long break to cool down, pray, reflect, and otherwise regain control.

9: Very angry and feeling like a victim. Now your verbal filters have completely collapsed. If you tend towards pouting or withdrawing, you will probably be shut down for the rest of the day. This is when the name-calling, insults, and raised voices begin, all of which will seem perfectly justified by the circumstances or the other person’s behavior.

10: Outraged and out of control. Now your brain’s physical filters have shut down; doors are slammed, tables pounded, random objects thrown or kicked. At this point, people may physically hurt one another.

 

Keep It Under 7 or 8

Tracking your emotional temperature in a notebook over the course of a week will help you identify strategies for keeping your stress level below an 8, the point at which your brain stops being able to solve problems effectively, and the point at which the primitive fight-or-flight part of your brain takes over. Record your stress responses, and write down ideas for how you’d prefer to handle things in the future.

For strategies to help you lower your emotional temperature, check out Dr. Popcak’s book, God Help Me! This Stress Is Driving Me Crazy! along with other titles such as How to Heal Your Marriage: And Nurture Lasting Love and Parenting Your Teens and Tweens with Grace. And if you need professional help managing your anger, reach out to a Catholic counselor at CatholicCounselors.com.

Getting Over The Grumpies—The Secret Antidote for Shifting Your Mood

When we’re feeling frustrated, burnt out, or just downright grumpy, it can be easy to get stuck in those feelings. Maybe because it’s comfortable, maybe because we’re trying to figure out what’s wrong, or maybe because we just don’t know how to overcome our negative mood. 

A recent study out of the University of Texas explored the effects of expressing gratitude on the gratitude giver and receiver. The study revealed that more often than not people hold back from offering thanks to others because they either feel uncomfortable doing so, or believe that the person receiving their gratitude will feel awkward. The results of the study indicated however, that expressing gratitude, even in the simplest ways, can have a big impact on how the giver and receiver feel about themselves, each other, and their overall mood. 

The Theology of the Body reminds us that God created us to be a gift to each other. When you receive a gift, it is only appropriate to say, “Thank you.” Christians are called to love one another, and one of the most important ways we can love each other is by reminding each person in our lives how important, how treasured, and how special they are to us. Sometimes we can feel foolish telling other people how much they mean to us, but today, perhaps sharing our gratitude for one another can be one small way we can fulfill St. Paul’s admonition in 1 Cor 4:10 to be “fools for Christ.” Take a moment to find some small way to let the people God has brought into your life how grateful you are to them. Tell your spouse, your kids, your family, friends and co-workers how much you appreciate them, and don’t forget to say “thank you” even for the little things that others do for you. It’s a simple way you can be God’s blessing to others and remind others of what a blessing they are to you.

Here are three ways to boost your mood (and another’s mood) through gratitude:

1. Recognize the Gift–Don’t fall into the trap of assuming that you shouldn’t say “thank you” to someone who is “just doing their job” or “just doing what they are supposed to do.”  There are lots of people who don’t do their jobs and fail to do what they should. The fact is, it takes effort to try to do what’s right and fulfill our responsibilities to one another, and it’s an effort that deserves to be recognized. In a world that sees people as objects and takes everyone for granted, we Christians have a special duty to remind each other, and the world, how important each and every person is in the eyes of God and how precious a gift it is when someone does something–anything–to make our lives a little easier or more pleasant. Be that person who recognizes the gifts others give you today. Acknowledge everything someone does for you today with a simple “thank you” and a smile.

2. Celebrate the People In Your Life–Is there someone you especially appreciate? Someone who makes a difference in your life just by being who they are?  When was the last time you told them how important they are to you?  Today, take a minute to actually hand write a short note to tell them how much they mean to you. You might thank them for something specific they did, or for how they make you feel, or just thank them for being in your life. Let them know what a gift they are to you and how you wouldn’t be the same without them. Then drop it in the mail or leave it someplace where they can be surprised to find it later on. It doesn’t take much effort, but you’d be surprised by how much of a difference this little effort can make.

3. Get Happy–Research shows that people who make an effort to practice simple gratitude habits can increase their happiness set point by up to 30%. Your happiness set point is the natural level of happiness you experience in your everyday life and it is remarkably stable. Whether people are surprised by good things or frustrated by unpleasant events, they tend to return to their happiness set point fairly shortly thereafter. But simple acts of gratitude like keeping a gratitude journal, saying “thank you” to others, and finding simple ways to acknowledge how much the people in your life mean to you have been shown to significantly increase a person’s happiness set point, increasing their overall sense of wellbeing and joy.  It turns out, the best way to be a happier person is to remind yourself to express thanks for all the little blessings you’ve been given and all the people who bless your life everyday.

For more ways to live an abundant life, check out our resources at CatholicCounselors.com

Quick links and resources:

Broken Gods—Hope, Healing, and The Seven Longings of The Human Heart

Praying For (and With) Your Spouse

For Better…Forever—The Catholic Guide to Lifelong Marriage

Stop Attacking Me!—How To Deal with Conflict Effectively and Gracefully

There is often confusion with how we can speak up for ourselves, set healthy boundaries, or respond effectively to antagonistic people from a Christian perspective.

The Theology of The Body (TOB) reminds us that every person has dignity and deserves to be treated with love–including the people who we experience as antagonistic and unsupportive.  However, TOB also reminds us that loving people doesn’t mean letting them treat us however they want. Loving someone means working for their good. We aren’t working for another person’s good if we allow them to demean themselves by behaving in a cruel, abusive, disrespectful, antagonistic, or unkind manner. We can’t just do whatever comes naturally–whether that means avoiding conflict or enflaming it. Instead, when we feel attacked, we have to ask God to help us make a response that serves the ultimate good of everyone involved.

Jesus modeled two ways of confronting abusive behavior. Sometimes, when he was clear about the greater good being served–for instance, the salvation of humankind–he patiently bore the wrongs committed against him. But other times, when the greater good required it–for instance, when the pharisees intentionally tried to twist his meanings, confuse his message, or undermine his mission–he confronted them. Like Our Lord, we must always respond to antagonistic people with the greater good in mind. Rather than simply reacting, we must bring our emotions to God and ask him to teach us how to respond in a manner that will glorify him, help us be our best selves, and lovingly challenge the antagonistic person to be better. Sometimes that will require us to give them the space they need to self-correct, and other times it will mean being more direct. With prayer and practice, we can learn to deal gracefully with even the most antagonistic, unsupportive people.

Here are a few ways to respond to conflict gracefully and effectively:

Know Your Worth—In order for us to handle heated moments gracefully, its helpful for us to know our worth and respect ourselves (and the other person) enough to present ourselves calmly, firmly, and virtuously. Allowing ourselves to lose our cool, or give our power away by reacting based on the other person’s reactions, does not help us to act in accordance with our dignity as a person. Allow yourself to say, “I respect myself, and you, too much to allow this conversation to continue disrespectfully.” If you are able to have the conversation respectfully in that moment, it’s okay to continue, but if you or the other person are not able to be respectful at that time, it’s okay—and encouraged—to come back to the conversation at a later time when both parties have had time to cool down. 

Focus On Caretaking—When conflict flares, taking care of ourselves and the other person is usually the first thing that goes. Conversations go much more effectively when we focus on taking care of ourselves and our partner. For ourselves that can look like being attentive to how we feel physically—knowing when our muscles tense up and working to stretch and release those muscles, or taking deep breaths when our heart or respiratory rate starts to increase. Taking care of ourselves can mean knowing when we need to pause before we respond or when we need to take a break, step outside, get a drink of water or a snack to help engage our parasympathetic nervous system. Taking care of our partner can involve small acts such as, “I’m getting myself some water, can I get you some?” Sitting next to them and making eye contact to help engage in active listening, or saying something like, “I want to work through this with you, how can I take care of you during this conversation so you know I am working to be your partner through this?” Taking care of one another throughout a conversation can also mean taking pauses together and saying, “I’m starting to feel ____ (frustrated, defensive, angry, etc.) and I don’t want to feel that way. How can we take care of each other better in this moment?” 

Control Your Boundaries—Often we say something to another person in order to set a boundary with them and then we expect them respect and uphold that boundary. However, while it is appreciated when someone upholds our boundaries, it is actually our job to maintain the boundaries we set. 

 

For more on working through conflict, check out:

God Help Me! These People Are Driving Me Nuts! Making Peace with Difficult People 

Get Personalized Support with Our Pastoral Counseling Services

 

I Said I Was Sorry–Three Components to An Effective Apology

Do the apologies you are giving or receiving feel empty? Does it seem like the same things are being apologized for over and over again? This often happens when the apology is just saying the words, “I’m sorry,” rather than actually holding meaning and action.

There are three components that make up an effective apology. These components can be remembered by using the acronym EAR. 

E-Empathy: The offender needs to show that they understand the depth of pain they caused.

A-Accountability: The offender needs to acknowledge that the offended party had a right to expect more from them (i.e., not “I’m sorry you’re so thin-skinned/can’t take a joke/ etc).

R-Restitution: The offender needs to demonstrate that they don’t just want to heal the damage done, but actually make the situation better than it was before by working to find ways and create a plan to prevent the offense from happening again.

Do you need help giving or getting a good apology? Are there people in your life who seem like they can’t follow these steps? Check out these resources:

Pastoral Tele-Counseling

God Help Me! These People Are Driving Me Nuts!

How To Heal Your Marriage & Nurture Lasting Love

Can You Hear Me Now? Cultivating Greater Understanding in Communication

“Where did you get that idea from?!” Sound familiar? Often we feel like we go in circles with our conversations or we try to explain ourselves in a million different ways and the other person still doesn’t get the point. 

Theology of The Body reminds us that the primary work of building the Kingdom of God involves building real communities of love between us and the people that share our life. Seeking to understand another person–especially when it’s difficult–is what allows communication to become communion. Really listening to each other is hard, but if loving another person means helping them become everything God created them to be, then we need to take the time to really listen to each other so that we know what each person needs to grow and flourish.

The more difficult a conversation is and the more important we feel it is to get our point across, the more important it is to listen to the other person’s needs, their concerns, their perception of what we’re saying, and the reasons they are having a hard time hearing us. Of course, all of this requires us to grow in virtue, such as self-control, respect, compassion, and love. That’s why cultivating a spirit of understanding isn’t just good for our relationships, it is a spiritual exercise that allows us to love each other as we love ourselves.

1.  Say Less–The biggest mistake we make in trying to communicate with another person is that we say too much. This is especially true when we aren’t getting the response we were expecting from another person. We tend to think that if we just explain ourselves again, or offer more examples, or say it one more time, they’ll finally get where we’re coming from. In fact, in these situations, it’s better to say less. Instead of throwing more words at the other person in the hopes of being clearer, ask this simple question, “Can you tell me what you’re hearing me say?”  Asking the other person to tell you what they are hearing you say will quickly clarify any confusion and help you and the other person get on the same page. People tend to run the things they hear through their own internal filters that end up distorting or confusing what we say.  Don’t assume that your words are sinking in. Ask them to tell you what is coming across so that you can make sure that the message you are trying to send is the message that’s being received.

2.  Make a Plan–Sometimes we think that if we’ve complained about something or vented our feelings about something that we’ve done a good job letting another person what we need.  Complaining and venting is sometimes necessary to help us sort out all the noise in our heads, but it does nothing to solve a problem.  Remember, the point of most important conversations should be figuring out what to do about a particular situation.  Make sure you don’t leave a discussion until you have a pretty good idea of what you’re going to do about the problem you’ve been discussing, who is going to do it, and when you’ll be getting back together to discuss what else might need to be done.  If you do end a conversation after you’re done venting  or complaining, you should assume that the problem will come back because you haven’t done anything to actually solve the problem. Complaining isn’t problem-solving. If something is worth talking about, it’s worth taking the time to make an actual plan for solving it. Don’t end a conversation until you know what you’re going to do differently moving forward, who is going to be responsible for what, and when you’re going to check back in to see how things are going.

3.  Make Them A Partner–When you feel like another person is having a hard time hearing what you are saying, or doesn’t really want to listen, see if you can make them a partner and get them to buy-in by proposing their own solutions. Tell them, “Look, I’m just trying to do X.  Obviously, you’re not crazy about the ideas I’m suggesting to make X happen. What ideas do you have for making X happen?” Don’t let the other person avoid addressing your actual need. If they propose something that falls short, acknowledge what’s good about their idea, but then explain why it doesn’t completely fit the bill. Then ask them again for an idea that actually would address the actual concern you’ve stated.  If the conversation gets stuck or bogged down at this point, or if they keep trying to convince you that your concern is silly or not worth addressing, that’s a good indication that you probably need to get other people involved to help you solve the problem effectively. Invite another family member, a mentor, or a professional counselor to help you break through the impasse and develop solutions that will work for all concerned. Don’t be afraid to reach out to others to get the help you need to create deeper connection and understanding.

Would you like more support in being heard or cultivating understanding in communication?

Check out these resources: 

Pastoral Tele-Counseling

How To Heal Your Marriage & Nurture Lasting Love

Having Meaningful (Sometimes Difficult) Conversations With Your Adult Sons & Daughters

 

Learning From Jesus’ Example–How To Deal With The Antagonistic People In Your Life

During this Holy Week, we are reminded of the ways that Jesus confronted and responded to those who antagonized him. We can use His example to help us effectively respond to the antagonistic people in our life, but that may look different than you would expect. 

Theology Of The Body (TOB) reminds us that every person has dignity and deserves to be treated with love–including the people who we experience as antagonistic and unsupportive. But TOB also reminds us that loving people doesn’t mean letting them treat us however they want. Loving someone means working for their good. We aren’t working for another person’s good if we allow them to demean themselves by behaving in a cruel, abusive, disrespectful, antagonistic, or unkind manner. We can’t just do whatever comes naturally–whether that means avoiding conflict or enflaming it. Instead, when we feel attacked, we have to ask God to help us make a response that serves the ultimate good of everyone involved.

Jesus modeled two ways of confronting abusive behavior. Sometimes, when he was clear about the greater good being served–for instance, the salvation of humankind–he patiently bore the wrongs committed against him. But other times, when the greater good required it,–for instance, when the Pharisees intentionally tried to twist his meanings, confuse his message, or undermine his mission–he confronted them. Like Our Lord, we must always respond to antagonistic people with the greater good in mind. Rather than simply reacting, we must bring our emotions to God and ask him to teach us how to respond in a manner that will glorify him, help us be our best selves, and lovingly challenge the antagonistic person to be better. Sometimes that will require us to give them the space they need to self-correct, and other times it will mean being more direct.  With prayer and practice, we can learn to deal gracefully with even the most antagonistic, unsupportive people.

Let’s look at a few practical steps to deal with the antagonistic people in our lives:

1. Take a Step Back--TOB reminds us that, in all things, we are obliged to be loving; that is, to work for the other’s good. But that means different things in different situations. Sometimes, when a person is really working hard to be kind and loving, but they have a momentary lapse, the most loving thing we can do is bear that wrong patiently–to make it safe to make a mistake and self-correct. Other times, when a person is habitually behaving in a manner that undermines their dignity or ours, the most loving thing to do is to admonish them–to set limits that address their offensive behavior. But we can’t always immediately know the right thing to do. That’s why it’s our job to cultivate receptivity. That is, at all times, it’s our job as Christians to step back from the situation we’re in and ask, “What choice does God want me to make that will see to both my wellbeing and the wellbeing of this other person?” The better we can be at asking this question in the moment and responding accordingly, the better we will be at cooperating with God’s grace and allowing the Holy Spirit to lead us through difficult relationship situations.

2.  Hold Up A Mirror–People are often unaware of how they are coming across. We might experience someone as antagonistic, or selfish, or hostile, but they might see themselves in an entirely different light. Instead of just reacting out of our perception of a person, we have to first hold up a mirror so they can see how they are coming across. Before you react, say something like this, “Listen, there’s just something about the way you’re coming across that feels really X (hurtful, antagonistic, unsupportive, etc).  Is that what you’re trying to do or am I missing something?” Saying this allows the other person a glimpse of how they are coming across so they can either clarify or change their approach. Doing this is one way we can “bear wrongs patiently” without reducing ourselves to a doormat.

3. Reassess the Relationship–If a person who is close to us persists in being hurtful or offensive, despite our efforts to address the situation charitably, it may be time to reassess the relationship. Ask yourself, “In what situations, or what contexts do I feel safe with this person?” Then limit your relationship accordingly. For instance, what level of service can you continue providing without feeling like you are being treated as an object? Scale back your service to that level. Or, in what contexts does this person tend to behave themselves? (When they’re in public?  When they are on the phone? For an hour or two but not 10?) Restrict the relationship to those contexts where they can handle themselves in a manner that doesn’t undermine their dignity or yours. This way, you aren’t cutting them out of your life–unless there is simply no safe way to be around them–but you are working for your mutual good even though you are having to set a limit. If they complain about the boundary you’ve imposed, simply tell them that you would be happy to remove the boundary as soon as they are willing to take the concerns you’ve expressed to them seriously and change their behavior. What happens next is up to them (whether you maintain the boundaries, or you feel safe to adjust the boundaries). God does not ask us to make relationships work all on our own regardless of how the other person treats us. He merely asks us to be charitable in all we do and make sure that whatever we do is done prayerfully, and with the intention to work for the overall good of the other person, our relationship with them, and ourselves.

If you would like more support dealing with the antagonistic or difficult people in our life, contact us at CatholicCounselors.com.