You Don’t Need Magic to Teach Good Manners

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Have you ever witnessed a young child being carried out of church while having a meltdown and yelling, “No thank you! No thank you!” Or, on a more positive note, maybe you’ve been impressed by the polite behavior of the same young children during coffee and donut hospitality after Mass.

How did their parents get such polite children?

It’s not magic, Dr. Greg and Lisa Popcak said on a recent CatholicHOM podcast.

The key is to recognize that manners are not essentially about social niceties or impressing other people; instead, they are grounded in the recognition that other people are children of God and deserve to be treated with kindness and respect.

“To use good manners simply means: Are we making them feel comfortable? Are we making them feel cared for and lifted up? That is the foundation of good manners,” Lisa Popcak said.

Manners, then, are an integral part of the Liturgy of Domestic Church Life.

To Get Well-Mannered Kids, Model Good Manners

The first step in teaching good manners is for parents to model them. Young children learn by observing the behavior of adults, especially their parents. So, if you want polite children, show what that looks like—starting with your own kids.

“We have a tendency to think that, well, because we’re parents and they’re kids, we don’t have to be polite to them,” Greg Popcak said. “We just tell them what to do and they should do it.”

But if we want our children to say please and thank you, for example, “they’re only going to learn it if we’re saying it to them,” Lisa Popcak said. “So, if you’re saying, ‘Get me a diaper for your baby brother’—no, we should be saying, ‘Please get me a diaper for your baby brother.’ And then when the child comes back with the diaper, ‘Thank you so much, I really appreciate that!’”

Similarly, instead of simply telling a toddler no (“No, don’t touch that”), you might say, “No, thank you!” Before long, your toddler will be using the same language when he wants to refuse something.

Lisa Popcak was initially skeptical of this approach when she saw a friend using it with her child. “Nobody talks that way to their children,” she recalled thinking. “You just tell them, no, they can’t do that.”

But as she watched her friend’s son for a while, she noticed he was able to communicate politely even during emotionally intense situations. Inspired by this, Lisa and Greg adopted the practice with their own kids, with “beautiful” results.

Habitually using polite language with children is especially helpful during periods of high emotional temperatures, because the language is a reminder that both parent and child have dignity that we want to uphold. “That brings down the emotional temperature and keeps our thinking brain engaged,” Lisa Popcak said.

The Magic of the Do-Over Technique

Another effective way to teach kids polite language is to use the “do-over” technique, Greg Popcak said.

When a child demands something rudely, parents can calmly say, “I understand you want this. Let’s try asking for it politely. Can you say, ‘May I please have…?’” It’s critical not to use an angry or scolding tone; instead, adopt a helpful tone—it’s more effective than an angry tone, and again, it models the type of behavior you want your child to use with others as he grows up.

It’s important to note that using the do-over technique doesn’t mean giving children everything they ask for, even if they ask politely.

For example, if a child says, “Give me the chainsaw!” you can guide them to rephrase it as, “May I please have the chainsaw?” Once they ask politely, you can respond with, “Thank you for being so respectful and kind in the way you asked for that, sweetheart. But no, you may not have the chainsaw; it’s not safe for you.”

The child may not get exactly what she wants, but your praise and approval is a powerful reward in itself.

Modeling Helpfulness

Finally, Greg and Lisa Popcak recommend modeling and teaching helpfulness. So, for example, if someone in the family is going to the kitchen for something, model (and teach) the practice of asking others whether they would like anything as well.

Similarly, when you’re doing chores around the house or helping someone out, when the task is completed, make it a habit to always ask, “Is there anything else I can do for you?”

Don’t, however, take advantage of this considerate question by continually adding more chores to the list, the Popcaks warn. While you might occasionally ask for more help (like when you’re preparing to have guests over), It’s only considerate to show appreciation and let the child do something else.

Again, it’s important to remember that, in a Christian household, the whole point of manners is not to follow an empty social convention.

“When we use good manners in our home…we are taking little steps to remind (one another) of their dignity and worth as children of God,” Greg Popcak said.

To hear the whole podcast and get personalized parenting help, sign up for the CatholicHOM app and look for CatholicHOM podcast episode 41, “Mind Your Manners!” You can also find Dr. Greg and Lisa Popcak’s Parenting with Grace books at CatholicCounselors.com.

Help Your Children Manage Mass (and Life) with Discipleship Discipline

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Heaven is no doubt filled with parents whose many virtues included taking their squirmy little kids to Mass—a comforting thought for any parent dealing with a mid-Mass meltdown.

But is it possible to avoid that meltdown in the first place?

Yes, it is, says Jacob Francisco, LMHC, a pastoral counselor at the Pastoral Solutions Institute who has many years of helping families and children as a family therapist.

“I promise you can do this even with a toddler,” Francisco said in a recent interview. “A two-year-old can learn to sit in the pew and be relatively well-behaved for the length of one Mass.”

Better yet, the same parenting skills that you use to help your kids get through Mass can be used in other settings as your kids get older.

Master Your Parenting Mindset: Connection, Not Control

Before we get down to brass tacks, take a moment to reflect on what comes to mind when you think of the word discipline. Your ideas about what that word means can profoundly shape the approach you take.

In the Discipleship Discipline approach promoted by the Pastoral Solutions Institute, the whole point of discipline is to help kids become the people God made them to be—healthy, loving, virtuous, and capable of realizing their full potential.

Most parents tend to be either too tough and rigid or much too gentle in their discipline, Francisco said. Striking a balance between these two approaches is crucial. Being overly harsh can damage the parent-child relationship, while being too lenient can lead to a lack of discipline and structure.

“We’re trying to hit that beautiful sweet spot in the middle,” he said.

And what does that “sweet spot” look like? Effective discipline isn’t about “controlling” kids, Francisco said, as much as it is about having a strong connection with kids so that they turn to you for help and guidance.

“Discipline is about building that trust and connection so they want to listen and follow you because they know you have their best interests at heart,” he said. “What you’re teaching your kid is that, really, true obedience comes from love. If we really love someone, we’re going to want to obey them. We’re going to want to follow them, which is ultimately the relationship we’re trying to have our children have with God.”

Once we understand discipline as connecting with our kids in order to teach them how to become who God made them to be, a lot of other things fall into place.

For now, though, let’s get back to the specific question of helping kids self-regulate their behavior during Mass.

Set the Conditions for Success

As you think about how to help your children self-regulate during Mass, the first step is to set them up for success. Just as a track coach might advise his team to hydrate and eat before a race, make sure young ones have a snack and use the bathroom (if they are toilet trained) before Mass to avoid hunger-related meltdowns, Francisco said.

We also want to be engaging with our children throughout the Mass, not only offering snacks or toys to “keep them quiet.” Instead we want to keep them connected. 

“They can get through an hour reading books or just being held or sitting on your lap, or you can be quietly whispering about things you see in the church,” he said.

Having a regular quiet time at home helps, too—it’s like practicing for a race before the real event.

“If the only time your kid is expected to be quiet is at Mass, it’s going to be a lot harder to get them to be quiet,” Francisco said. “But if they’re used to having to be quiet for a period of time, then Mass is going to be a piece of cake.”

Designate a period each day where your child engages in quiet activities like reading or drawing. This practice helps them learn to manage their behavior in a controlled, peaceful environment, making it easier to apply these skills in church.

Managing Mass Meltdowns

Even with all of these preparations, most parents have to deal with a loud, melting-down child sooner or later. What then?

Many parents pick up their child and head to the cry room, Francisco said—and then, when the child is all cried out, they stay there because it’s just easier.

“But if you want to teach your kid to be quiet and behave throughout the whole of the Mass, that’s not going to work,” he said. “All you’re doing is teaching them that we can go to the cry room and then I can play.”

Instead, when you remove a disruptive child from Mass, don’t put them down.

“Hold them the whole time,” Francisco said. “Once they’re calm, then you can go back to the pew. This helps them learn that Mass is not playtime.”

Francisco emphasizes that negotiating with a child during a meltdown often backfires. Instead of negotiating, empathize with their situation—while also providing clear and consistent boundaries.

For example, if a child is throwing a tantrum in the back of church, you might say, “I know you want to sit with Mom, but it’s Matthew’s turn to sit with Mom. You can sit with Mom after Matthew is done.”

An Approach for Every Age

You’ll need to adapt this approach to fit your particular circumstances, but the key elements should stay the same in almost any situation:

  • Stay connected. Show your child that you’re on her side, ready to help her get through her tough spot.
  • Set clear boundaries. Set clear and consistent boundaries and stick to them. Avoid harsh punishments while not permitting misbehavior.
  • Focus on coaching/teaching. Remember that your primary goal is to help your child learn how to be the person God made her to be.

In a way, then, helping a disruptive child at Mass is good practice for helping that same child through any number of other small crises during their childhood, adolescence, and young adult years.

Ultimately, it’s all about modeling for our kids the sort of relationship we want them to have with God, Francisco said. And there’s no better place to start than at Mass.

If you’d like more personalized help from Jacob Francisco or another Pastoral Counselor, reach out at CatholicCounselors.com. Also check out our community and resources for Discipleship Discipline while receiving personalized advice/support at CatholicHOM.com or the CatholicHOM app in the App Store or Google Play!

Family Feud! 3 Keys to Managing Family Conflict

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Is your family caught in conflict? Are you struggling to know how to navigate those tricky disagreements? Family conflict can be especially difficult if each person has a different approach to communicating their hurts, needs, or frustrations. This is why it is important to turn to God to teach us His universal language to manage those challenging times.

Theology of The Body reminds us the families are supposed to be schools of love and virtue.  One of the lessons we all need to learn in the family school of love is how to manage conflict, tension, and differences of opinion gracefully.  As Catholic families, especially, we need to make sure that we’re not just “doing what comes naturally” when it comes to family conflict, but instead, inviting God to be the mediator of our disagreements, being intentional about asking what virtues we need to practice in conflict to have more productive discussions, and working hard to listen to each other rather than react to each other.  We need to remember that, as Catholic families, we are not called to just be loving when things are going well, but to be loving–and accept the mutual growth God is calling us to–in the face of disagreements.

So how do you manage family conflict in the ways that God calls us to?

1. Let God Be Your Mediator–It often doesn’t occur to us, but it’s tremendously helpful to ask God to mediate our family conflicts.  Anytime you feel your temperature rising, you notice your kids fighting or not listening to you, or you see that family members are starting to butt heads, say, “STOP!” bring the kids to you, and invite God in with a prayer that goes something like, “Lord, help us to really listen to each other and find ways to take care of each other through our disagreement and find solutions that glorify you.”  Then, take a breath, and solve the problem.  Remember, you are a Christian family. That means we invite Christ into all we do.  Don’t handle conflicts on your own.  Let God be your help and let him lead your family to find peaceful, loving, mutually-satisfying solutions to family problems.

2. Practice Conflict Virtues–When you have family conflict, remind yourself to ask, “What virtues do I need to handle this well?” Patience? Understanding? Consideration? Self-Control?  Assertiveness?  Take a brief moment to identify the virtues or qualities that would help you handle the present disagreement well.  If you’re working with kids, stop and ask them what virtues they need to handle the situation well before you start and discussion.  If that sounds a little pie-in-the-sky, it isn’t. In fact a recent study found that people who naturally practice what researchers called “virtue based problem solving” do a better job of keeping their cool in conflict, finding effective, objective solutions to conflict, and recovering more quickly from conflict. Faith and science agree. Not only is it possible to be more intentional about bringing Christian virtue into family disagreements, it’s the key to family peace.

3. Treat Resistance as a Message–We have a tendency to treat resistance–especially on the part of our kids–as stubbornness that has to be overcome with a show of force. Avoid this. Learn to see resistance as communication. When the other person (especially kids) are resistant or reluctant to your ideas or commands, what they are really saying is, “But if I do what you’re asking, how will I get to do this thing that is also important to me?” Of course, kids aren’t mature enough to articulate this, so they need us to help. Work hard not to react to resistance or disobedience. As St. John Bosco counseled parents, “work hard to maintain your countenance.” In the face of that kind of push-back, stop and say, “Obviously, I need you to take what I’ve said seriously, but what are you trying to tell me that you need?” Then make a plan for meeting that need.  You’ll be amazed how often this causes resistance or even disobedience to evaporate without the power struggle.  Treat resistance as a message. Identify the need. Create a solution, and move on.

For more resources and support on working through family conflict, visit us online at CatholicCounselors.com!