“I Can’t Believe You Said That!”  How To Respond When Words Hurt

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Sharp words can cut deep. Sometimes when others say hurtful things to us, we can feel so hurt or be so caught off guard in the moment that we don’t know how to respond. Why are words so powerful and how do we respond effectively in these difficult moments?

The Theology of The Body reminds us of the power of words by pointing us back to Genesis and how God created the world. Specifically, God spoke the world into being. Words have creative power, and God shares that power with us in the hopes that we will use it to build each other up and be co-creators with him as we work to cooperate with his grace and encourage each other to be the whole, healed, godly, grace-filled people we were created to be. But we can also use those words to destroy each other and we often do.

As Christians, we are called to use words carefully; to have a well-trained tongue. That involves both making sure we are using words to build others up and setting appropriate boundaries when someone we are in relationship with is using words destructively. Good boundaries begin trying to explain what are and what aren’t healthy ways to engage you. But if that fails, setting good boundaries means trimming back the relationship to the point where you can still feel safe if the other person is going to continue to act as they have been. Sometimes figuring out what that looks like can be difficult, and we need to seek to figure out what that looks like in practice. But as long as our goal is to work for our good, the other person’s good, and the good of our relationships, it is never wrong to set a boundary to encourage healthier and holier interactions.

Although setting boundaries is healthy, it can certainly be difficult. Here are a few practical steps to setting effective boundaries:

1.  Be Confident And Be Clear–No one ever deserves to be spoken to disrespectfully or hurtfully. Even if the other person accuses you of doing something that they found hurtful or offensive, no matter what you may or may not have said or done, you don’t deserve to be spoken to cruelly or disrespectfully. Be clear about this and be confident in your right to insist that, while you are willing to listen to anything the other person wants to say, you cannot listen to anything that is said in a cruel or hurtful manner. Being clear about this doesn’t only benefit you, it benefits the other person and your ability to address whatever the problem might be. If there is a problem that needs to be discussed, it deserves to be discussed respectfully and effectively. Be confident and clear about the need to insist that “respect is the price of admission” to any conversation a person may want to have with you.

2.  Use Do-Over’s--If you feel attacked in a conversation, resist the temptation to just lash out or shut the conversation down completely. Instead, assume that, given the chance, the other person will be able to say what they are trying to say respectfully.  Give them that chance by asking for a do-over. Say something like, “I’m feeling really attacked right now. I want to hear what you’re trying to say, but I need you to be less aggressive about it. Tell me again what you’re trying to say.” Often, when we hold up a mirror like this, the other person will appreciate the opportunity to see how they are coming across and adjust their behavior. Do-overs allow you to reset the conversation and move forward in a more respectful and productive way.

3. Don’t Feed the Troll–If someone is saying cruel or disrespectful things to you, don’t defend yourself. Don’t try to talk them out of it. Don’t argue back. Any attempt to argue someone out of their unkind view of you will inevitably backfire as the conversation will begin going in circles with new accusations being hurled and as the previous defenses are overcome. The best thing to do in this situation? Don’t feed the troll. As before, stop the conversation and give the person as chance to do a do-over. If that fails, simply say, “I’m really sorry you feel that way. I hope you can get past it. If there’s something you’d like to talk through when you’re feeling a little less angry I’m happy to hear whatever you have to say, but I can’t talk about this with you this way.” Then be done. If you have to say anything, simply repeat that formula, “I’m sorry you feel that way. I hope you can get past it. I’d love to talk to you when you’re in a different place, but I can’t do it like this.” Trolls don’t like to eat broken records. If that’s all you serve them, they’ll look for other places to feed.

Explore more resources for setting healthy boundaries at CatholicCounselors.com

 

Quick Links and Resources:

God Help Me! These People Are Driving Me Nuts!

Having Meaningful (Sometimes Difficult) Conversations With Your Adult Sons & Daughters

How to Heal Your Marriage & Nurture Lasting Love

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Spiritual Life Coaching

Resolving Resentment—Understanding The Hidden Message

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Resentment is one of those feelings that can sneak up on us, then overwhelm us. It can make us feel powerless, angry, and sometimes trigger fear. With this mix of emotions, what does resentment really mean?

We often feel guilty about resentment and, of course, resentment isn’t something we want to hold on to.  But the theology of the body teaches that God designed our bodies to work for our good and the good of those around us.  If we learn to listen to the ways God is speaking to us through our bodies–including our feelings–we can hear him guiding us on how best to take care of ourselves and others. All of our emotions–including feelings like resentment–are part of our body’s response to our environment. When united to God’s grace, our emotions can give us important information.  But what could God possibly be saying to us through resentment?  Well, Theology of The Body tells us that healthy relationships are mutually self-donative.  That is, a healthy relationship can only exist when both people are doing everything they can to take care of each other.  Resentment is the feeling we get when we feel like we are doing too much–whether that means we are doing more than our share of a particular task or working harder on a relationship than the other person is. 

Resentment is a warning light on the relationship dashboard that asks us to check if our relationship is really still mutually self-donative or, if somehow, we are allowing ourselves to be treated more like an object than a person. Understood properly, resentment shouldn’t lead us to pout or withdraw, it should lead us to do healthy things like express our needs, or ask for help, or clarify the other person’s intentions, or, when we can’t get the buy-in we’d like from others, we can exercise our right to change our approach even if that means letting go of certain expectations or responsibilities that aren’t healthy to hold on to.  If we deal with our resentment gracefully, it will help us make sure that each person in the relationship is giving as much as they can to protect the health of the relationship and doing as much as they can to look out for the wellbeing of each person in the relationship.

Name the Need–The first thing to do if you are feeling resentful is to identify and name the need that isn’t being met.  Do you need help? Do you need a little TLC?  Could you use help getting a break?  Is there a problem between you and another person that needs to be resolved? Resentment tends to occur when a need sits on the shelf too long and it starts to spoil. Instead of beating up on yourself for feeling resentful, bring your resentment to God. Say, “Lord, help me to name the need that is feeding my resentment and help me to address it in a way that glorifies you and makes my relationships healthier.” Once you know what the need is, you can make a plan to meet it instead of letting it continue to spoil on the shelf, feeding that growing sense of resentment.

Speak the Need–Sometimes, even when we have identified a need, we have a hard time feeling like it’s OK to meet it.  We tell ourselves, “We shouldn’t have to ask for help.”  Or, “I shouldn’t have to say anything about this.”  Remember, the theology of the body tells us that the voice of God speaks to us through our bodies.  If you are feeling resentful, God is asking you to find a healthy, godly way to meet an unmet need and make your relationships healthier and stronger. Trying to talk yourself out of meeting that need is like trying to ignore the voice of the Holy Spirit! Once you’ve identified the need that is feeding your resentment, it’s time to make a plan to meet it. Go to the people around you and say, “I really need your help with X.”  Don’t worry if they aren’t receptive at first. Be confident in the need that God is asking you to address. Remember, healthy, godly relationships are mutually self-donative. Sometimes that means that we have to be willing to stretch ourselves a little bit to work for each other’s good. That’s not always fun, but it’s always good. Give the people in your life the opportunity to stretch themselves a little for you. Don’t let doubts about others rob them of the opportunity to learn to love you as much as you love them.

Get Help to Meet the Need–Sometimes, even when we have tried our best, getting our needs met can be…complicated. If you find that you can’t stop feeling resentful no matter what you do, or if you are struggling to actually identify your needs in the first place, or articulate them in ways that the people in your life can actually hear and respond to, it’s time to get some new skills. Don’t give into the temptation of thinking that there is nothing you can do just because you can’t figure our what to do on your own. Remember, if God is calling your attention to a need, God has a plan for meeting it. Talk to a faithful professional counselor who can help you learn how to cooperate with God’s plan for meeting the unmet needs that are feeding your resentment.  

If you would like additional resources and support overcoming resentment, visit us online at CatholicCounselors.com!