Want to Handle Conflict Better? Take Your Emotional Temperature

Hurricanes are measured on the Saffir-Simpson Hurricane Wind Scale, and earthquakes are rated on the Modified Mercalli intensity scale.

Human stress can be measured, too, using the Stress Temperature Scale (sometimes known as an Emotional Temperature Scale). Unlike hurricanes and earthquakes, though, keeping track of your emotional temperature can be really useful for avoiding conflict with other people—and handling it better when it’s unavoidable.

By regularly monitoring your emotional temperature, you can take steps to lower it before it gets too hot. This is useful because when our emotional temperature gets too high, the problem-solving part of our brain tends to go “offline” and the reactive, “fight or flight” part of our brain takes over.

That’s not a problem if we’re facing an imminent physical threat, but in the context of human relationships, the reactive brain almost always makes things worse.

Over a period of days or weeks, keep a notebook where you track your emotional temperature several times a day. You can also jot down “triggers” that make your emotional temperature spike, and how you tend to react when that happens.

Here’s the Stress Temperature Scale as outlined in Dr. Greg Popcak’s book How to Heal Your Marriage: And Nurture Lasting Love. You can find another version of this tool geared toward kids in the books Parenting Your Kids with Grace and Parenting Your Teens and Tweens with Grace, both by Dr. Greg and Lisa Popcak.

 

The Emotional Temperature Scale

1–2: Relaxed. At this level, you’re pretty “chill.” You’re not really focused on any problems or challenges; your heart and respiration rate are in the low to normal range. You’re mainly warm and affectionate toward others.

3–4: Relaxed but alert. You’re engaged with and alert to your surroundings and getting along well with others. Whatever challenges you may be facing feel manageable.

5: Alert and focused. At this level, you’re still working well with others, but you may feel a little distracted by problems or concerns that are taking more of your attention. You’re working a little harder to meet challenges, but they still feel manageable.

6: Alert and stressed. Stress hormones such as cortisol and adrenaline begin to be released. On the surface, you seem to be in control of your reactions, although some people might comment that you “seem a little off.” You’re distracted, and it may be difficult for others to get your attention. You need to make a conscious effort to be polite and pleasant in interactions with others. It feels like you’re struggling to stay on top of things.

7: Irritable. As stress hormones continue to flood your bloodstream, the part of your brain that filters nonverbal signs of disgust and irritation begins to go offline. You may sigh, roll your eyes, fidget, or otherwise show your irritation. At the higher end of 7, you may avoid eye contact with others. The problem-solving part of your brain is still engaged, but just barely.

At this point, people who are attuned to their emotional temperature will know to take a break or find another way to lower their stress level.

8: Angry. Now your nonverbal filters are definitely not working, and your verbal filters have begun to collapse: your tone of voice and choice of words definitely betrays your anger, although you aren’t yet raising your voice or using insults. Different personalities express anger in different ways. Some people withdraw, becoming quiet or sullen and pouty. Others may “tantrum,” engaging in emotional manipulation and finger-pointing. Still others may take a superior attitude, offering lengthy explanations of why they’re right and others are wrong.

Emotionally savvy people know to walk away from the conversation once they hit this point, taking a long break to cool down, pray, reflect, and otherwise regain control.

9: Very angry and feeling like a victim. Now your verbal filters have completely collapsed. If you tend towards pouting or withdrawing, you will probably be shut down for the rest of the day. This is when the name-calling, insults, and raised voices begin, all of which will seem perfectly justified by the circumstances or the other person’s behavior.

10: Outraged and out of control. Now your brain’s physical filters have shut down; doors are slammed, tables pounded, random objects thrown or kicked. At this point, people may physically hurt one another.

 

Keep It Under 7 or 8

Tracking your emotional temperature in a notebook over the course of a week will help you identify strategies for keeping your stress level below an 8, the point at which your brain stops being able to solve problems effectively, and the point at which the primitive fight-or-flight part of your brain takes over. Record your stress responses, and write down ideas for how you’d prefer to handle things in the future.

For strategies to help you lower your emotional temperature, check out Dr. Popcak’s book, God Help Me! This Stress Is Driving Me Crazy! along with other titles such as How to Heal Your Marriage: And Nurture Lasting Love and Parenting Your Teens and Tweens with Grace. And if you need professional help managing your anger, reach out to a Catholic counselor at CatholicCounselors.com.

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