The Secrets of Communication: How to Be A Better Listener

We try to be our best. We mean well, and when our efforts are misconstrued we feel like there’s nothing we can do. But there’s good news: recognizing the ways that we can grow in no way means that we’re not well intentioned and doing our best! This is one of the greatest keys to communication. Understanding that we’re well intentioned, but we always have room to learn from the other person and grow in ourselves and our relationships with others.

In order to learn from another person and learn to grow in relationship with them, it’s crucial that we learn to listen effectively.

_____________________________________________________

Are you struggling to get along with difficult people?

Check out God Help Me These People Are Driving Me Nuts!

_____________________________________________________

Research published in the Harvard Business Review describes that the typical ways we think we’re being good listeners—such as being silent, periodically nodding or acknowledging the other person, or even repeating what the other has said—aren’t as effective as we may think.

Here are a few ways to become a more effective listener:

Ask questions—while sitting in silence allows the other person to talk, it doesn’t always communicate that they’re being heard. Asking questions shows both interest and comprehension in what the other person is discussing. Likewise this allows for the dynamic of listening to understand rather than listening simply to respond.

Be a cooperative partner—research indicates that the most successful conversations are those where the individuals view one another as partners, meaning neither person gets defensive about comments made by the other. When we are partners in a conversation, we work together, we care for one another, and we are certain that our responses are solution focused (rather than derogatory, competitive, or distracting from the topic at hand).

Offer reflections—A good listener keeps the conversation going by gently offering reflections that open up new lines of inquiry. Complaints often occur when someone feels as though the other just “jumped in and try to solve the problem.” Good listening, however, requires that the suggestions/solutions are not the end of the conversation, they are a support to the conversation.

To learn more tips and techniques for effective communication, visit us online at CatholicCounselors.com

New Research Finds Tele-Counseling To Be Even More Effective Than Face-to-Face

Since the beginning of the global pandemic, there have been significant changes in the way physical and mental health care are delivered. Many providers and patients have moved to tele-health, which certainly makes health care more accessible, but is it as effective as face to face treatment?

Timely research that began prior to COVID-19 and continued after utilized randomized control trials to evaluate the effectiveness of tele-counseling.

A recent study, involving randomized control groups found that that tele-counseling across a variety of modalities (e.g., telephone, videochat, etc) is, in many ways, more effective than traditional face-to-face counseling.

According to lead researcher, Zena Samaan, “The common understanding was that face to face psychotherapy has the advantage of the connection with the therapist and this connection is in part what makes the difference in treatment…However, it is not surprising that electronic interventions are helpful in that they offer flexibility, privacy and no travel time, time off work, transport or parking costs. It makes sense that people access care, especially mental health care, when they need it from their own comfort space.”

As Samaan describes, not only is tele-counseling an equally if not a more effective in treatment that face-to-face counseling, tele-counseling creates greater accessibility to individuals with busy schedules or limited resources (i.e. those who are home bound, in rural areas, or areas with limited specialized counseling).

======================================

Could you benefit from counseling?  Take our quizzes!
https://catholiccounselors.com/online-quizzes/

======================================

As leaders in the field of pastoral tele-counseling, Catholic Counselors has been providing pastoral counseling for individuals, couples and families by telephone since 1999 and conducts  over 15,000 hours of tele-counseling services per year. Interested in learning more about how Catholic tele-counseling—and our many other resources–can help you get more out of your marriage, family or personal life? Visit us online at CatholicCounselors.com