Assertive Isn’t Selfish: A Catholic Guide to Healthy Love

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By Dr. Gregory Popcak

The Theology of the Body reminds us that Christian love is not meant to be one-sided. While we are certainly called to be generous, sacrificial, and attentive to the needs of others, we are not called to ignore or suppress our own needs. In fact, St. John Paul II taught that the key to healthy, holy Christian relationships is “mutual self-giving.” Love flourishes when everyone involved is committed to giving what they can for the good of the other—and to receiving that love in return.

One of the biggest misunderstandings Christians struggle with is the idea that acknowledging our needs—much less asserting them–is somehow contrary to living an authentic Christian life. But TOB teaches us something very different. God is the author of our needs. A need is not just something required to survive; it is anything necessary for us to flourish as the persons God created us to be. Emotional connection, respect, rest, affection, support, and meaning are not luxuries—they are part of God’s design for human life.

When our legitimate needs are met, we thrive. And when we thrive, God is glorified in our flourishing. This means it is not only appropriate but healthy to expect that the people who say they love us will be responsive to our needs, just as we strive to be responsive to theirs. Mutual responsiveness is not selfishness; it is the very structure of love.
This is where the distinction between assertiveness and selfishness becomes essential. A selfish person is focused exclusively on themselves. They want what they want, how they want it, and when they want it, with little concern for how that affects others. Christian assertiveness looks very different. A responsible, assertive Christian is clear and honest about what they need, but also remains flexible and respectful about how and when that need is met. The goal is not control; it is communion.

TOB reminds us that we were created for intimate communion with God and with one another. Intimacy cannot exist where needs are hidden, denied, or dismissed. True closeness grows when we are able to say, “This is what I need,” and when the other person can respond with generosity and care. Likewise, love deepens when we are willing to hear the needs of others without becoming defensive or dismissive.

Of course, expressing needs does not guarantee they will always be met perfectly or immediately. But consistently silencing ourselves out of fear, guilt, or a mistaken sense of holiness leads to resentment, burnout, and emotional distance. That kind of self-erasure does not reflect Christ. Jesus gave Himself completely—but He also rested, withdrew to pray, asked for support, and allowed others to minister to Him. Mutual self-gift always includes mutual care.

Healthy Christian relationships are not about keeping score or demanding perfection. They are about a shared commitment to help one another become more fully alive. When we learn to express our needs clearly and charitably, listen to the needs of others with compassion, and work together to find solutions that respect everyone involved, we begin to experience the kind of love God intended from the beginning.

In that kind of relationship, no one disappears. Everyone is seen. Everyone is invited to give—and to receive. And in that mutual self-giving, the love of God becomes visible in the world.

If you would like support it making this change in your life or relationships, reach out for personal support from our pastoral counselors at CatholicCounselors.com.

Feeling Overwhelmed? Try These Three Simple Steps

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As the holidays approach, are you feeling a little Grinchy? It’s not that you don’t appreciate Advent or celebrating the Nativity; it’s just the stress of holiday expectations layered on top of your normal work and home responsibilities. Anyone would feel overwhelmed, really.

Whether you feel overwhelmed by the holidays or “overwhelmed” is just your default state most weekdays, Dr. Greg and Lisa Popcak have a practical three-step plan for coping.

The ‘It’s All on Me’ Trap

When our stress level rises in sync with our to-do list, our natural tendency is to become overly task focused, the Popcaks said. We convince ourselves that we have to power through on our own and that we won’t feel better until every task is complete.

But that’s a trap.

“When I start feeling overwhelmed, I just want to plow through: ‘I’m going to do this all by myself,’” Dr. Popcak said on a recent episode of the CatholicHŌM Podcast. “And it doesn’t always work as well as it sounds like it should.”

When we try to brute-force our way through stress, we become anxious, snappish, and distant. As Lisa Popcak noted, we push people away, telling ourselves we’re not “allowed” to have connection until after everything is done.

This leaves us feeling more like “human doings” instead of “human beings”—miserable and disconnected from the people we care about. As St. John Paul II pointed out during his catechesis on the Theology of the Body, human beings are first and foremost called to be in relationship with God and one another. We are more than just machines whose only purpose is to “get things done.”

The solution isn’t to work harder; it is to reorient how we work.

Three Steps to Move from Overwhelmed to “Perfectly Whelmed”

To move from a state of frantic overwhelm to being “perfectly whelmed,” (as Dr. Popcak put it), we need a plan that prioritizes relationship over efficiency. Here are three steps the Popcaks recommend.

1.    Stop and Connect with God

The first step is to stop powering through on your own. Reach out for help, beginning with the God who loves you.

For example, you might pray, “Okay, Lord, I’m feeling overwhelmed, I’m feeling stressed, I got a million things to do. Help me to approach this the way you want me to.”

The focus here matters—it’s about being your best self through the tasks, not just getting them done. You are giving yourself permission to let God lead you through the chaos, rather than tearing through it and hoping God cleans up the mess later.

In a family setting, Lisa Popcak recommends praying out loud with your family during transitional moments, especially as you’re headed into a hectic agenda. Before you even get out of the car to wrestle with that double stroller, stop and pray: “Lord, there’s a lot going on right now. Please help us be our best selves.”

Besides being genuinely helpful in the moment, this habit teaches kids to lean into prayer rather than anxiety. 

2. Focus on Connection Over Task

When we are stressed, we tend to view our family members as obstacles to our goals, the Popcaks said. The antidote is to ask yourself, “How can I do these tasks while staying connected to the people that I love?”

Let’s say you take on a home repair project like replacing a kitchen faucet. The YouTube DIY videos all say it should take half an hour, but one thing leads to another, and two hours later you’re at the end of your rope. Before long, you are growling, sighing, and snapping at any family member who dares poke their head in the kitchen.

But instead of following your natural inclination to push people away, try pulling your people closer. As Dr. Popcak suggested, you might take thirty seconds to say, “You know, what I could really use right now is a hug!” Just holding your family for a moment allows you to breathe in love and let the stress go. And if you are feeling especially stressed out, you might go even further, asking family members to not only give you a long hug, but also to say a prayer over you.

It only takes a minute, but the benefits can be huge, providing a much-needed reset and releasing hormones that help with stress reduction. As an added bonus, you’ll be able to tackle your stressful situation refreshed and with a new perspective that might help on a practical level.

3. Make a Plan to Get Through This Together

Finally, the Popcaks point out that we often fail because we don’t communicate our expectations to our family members or colleagues before the stress hits. To avoid this, you need to have an intentional conversation about how you are going to get through the situation together.

For example, let’s say that tomorrow is going to be a super busy and hectic day. You might sit down with your family and say something like, “Hey, it looks like tomorrow’s going to be kind of a stressful day. What are some things that we can do to stay connected and take care of each other while we do this?”

The holidays are a perfect example. We know they’re coming, and we know they’ll be busy. Instead of charging into December with vague anxiety, sit down with your family or the people you live with and make a plan. What matters most this season? What can we let go? How will we take care of each other when things get hectic?

This step is all about remembering that the people in our lives—whether family, roommates, colleagues, or friends—matter more than crossing items off our lists.

Stronger and Closer for Working Together

So there you have it: instead of trying to go it alone, bring God into the room. Lean on the love and support of your people, and be intentional about communicating expectations and making a plan.

The goal isn’t just surviving stress, Dr. Popcak said—it’s coming through it “stronger and closer for having gone through this together.” 

For an even more in-depth look at handling stress in your life, check out Dr. Greg Popcak’s book, God Help Me! This Stress is Driving Me Crazy! And if you need one-on one support in handling stress, reach out to a pastoral counselor at CatholicCounselors.com

Why They Keep Bringing Up the Past (And How to Stop the Cycle)

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It starts with something small—a forgotten chore, a missed text, a minor disagreement about dinner plans. But before you know it, you’re hearing about that time you were late to their birthday party three years ago, or how you “always” do this particular thing that drives them crazy. What began as a simple conversation has become an exhausting replay of every conflict you’ve ever had.

If this sounds familiar, the good news is that you’re probably not dealing with someone who’s simply being unfair or manipulative. According to Dr. Greg and Lisa Popcak, there’s a predictable psychological reason why people drag the past into present conflicts—and once you understand it, you can learn to break the cycle.

The key isn’t defending yourself with facts or logic. It’s recognizing that when someone brings up old wounds, they’re not really arguing about the chore you forgot or the ice cream you finished off. They’re telling you that something deeper is happening, and they need a completely different kind of response.

It Started with Soured Laundry…

A recent caller to Dr. Greg and Lisa Popcak’s More2Life radio show brought up exactly this situation.

During eight years of marriage, Bill made a conscious effort to meet his wife’s needs and requests. So when she went to visit her sister one weekend, he decided to clean out their chaotic garage, a task that she had asked him to tackle.

By Sunday evening, the garage was cleaned up and organized. But in the middle of all that work, he’d forgotten one small thing: moving a load of laundry from the washer to the dryer. By the time his wife returned at the end of the weekend, the clothes had soured.

When she got home and discovered it, she “lost it,” accusing him of never helping around the house and not respecting her. It didn’t matter that he’d just spent the weekend on a major household project.

This incident had become all too familiar in their relationship. “Whenever my wife and I have an argument over something, she brings up a mistake or a slight that I’ve made in the past that might be slightly related to the present argument, but she uses it to prove that I’m ‘always’ against her or that I’ll never change,” Bill said. “It’s defeating, I feel run down, I don’t feel particularly loved, and I don’t know how to get her to break this habit.”

Why Your Good Points Don’t Matter (In the Moment)

A good starting point for addressing this dynamic in a relationship is to understand where the other person is coming from.

First off, it’s helpful to know that when someone’s emotional temperature spikes, their thinking brain goes “offline.” In the midst of this emotional flooding, the person’s “child self” takes over.

Second, when someone habitually brings up past issues, they are often tapping into every similar disappointment they’ve ever felt, Lisa Popcak said—sometimes stretching back to childhood experiences that have nothing to do with you at all.

In this state, your logical arguments feel dismissive of them. If Bill pointed to the clean garage to prove he wasn’t “always” failing her, his wife probably wouldn’t hear “Look how much I care about you,” but “Your feelings don’t matter” and “You’re being unreasonable.”

That’s why the pattern escalates. The more you defend with logic, the more emotionally flooded your partner becomes. And the more flooded they get, the further back they reach for evidence that supports how they’re feeling right now.

Dr. Greg acknowledged that this can be really frustrating; many people wonder, “Well, if I can’t respond to what the person’s actually saying, then what am I supposed to do?”

The Empathy-First Response That Actually Works

The Popcaks recommend a completely different approach: respond to the feelings first, not the accusations. Then, gently redirect the conversation toward finding solutions.

For example, instead of pointing to his work on the garage (a defensive move), Bill might say: “I can tell you’re really frustrated right now, and I’m sorry you’re feeling this way. What can we do together to get to a better place right now?”

This pivot from defensiveness toward empathy and solutions probably won’t have an immediate effect, the Popcaks note. But acknowledging the other person’s emotions and asking them to pivot to shared solutions at least keeps the argument from escalating.

“You’re not arguing back,” Dr. Greg told Bill. “You’re not trying to discount what she’s saying. You’re just validating the fact that she’s in a bad place and that you’re sorry that she’s there and you want to work with her to help her feel better.”

If the other person continues to be emotionally flooded and keeps bringing up past grievances, keep gently acknowledging their feelings and redirecting toward problem-solving.

This approach does something powerful: it validates the person’s emotional experience without accepting blame for things you didn’t do wrong. You’re not agreeing that you “never help” or that you’re “always like this.” You’re simply acknowledging that they’re in pain and offering to work together toward a solution.

Building a Buffer Against Old Wounds

While this “pivot towards solutions” is useful in the heat of a conflict, the Popcaks also suggest two other practices to prevent this unhealthy cycle from happening again.

Debrief and Plan

Once you’ve navigated a tense exchange and emotions have cooled, revisit the conflict in a calm moment, Dr. Greg suggested. Open the conversation with words like these: “Now that we got through this, how could we handle things differently the next time something happens that makes you feel this way?”

As Dr. Greg explained, your success with the empathetic solution-focused redirection approach outlined above gives you the credibility you need to have this conversation. And by inviting the other person into creative, collaborative problem-solving, you are shifting away from a competitive, winner-takes-all conflict style to a more cooperative, “we’re a team” approach.

Foster a Positive Perspective

Lisa Popcak suggested another practice that can help reduce conflict. Each evening, sit with the other person; each of you should write down three to five things you appreciated about the other person that day. Exchange the lists so each person can read the other’s. Then, at the end of the week, get together and review the list you’ve accumulated that week.

This practice creates what psychologists call a “positive sentiment override”—a mental bank account of goodwill that makes it harder for old grievances to completely take over during conflicts. When someone has a running record of your care and effort, they’re less likely to slip into “you never” and “you always” thinking.

Goodwill Makes Healing Possible

If someone in your life keeps reopening old wounds, remember: you don’t have to let the past dominate the present. Start with empathy. Invite them into solutions. And keep building the goodwill that makes healing possible.

For more practical tools for transforming your relationships, explore the Popcaks’ books at CatholicCounselors.com, including How to Heal Your Marriage & Nurture Lasting Love. Or, for one-on-one support, reach out to one of our pastoral counselors today.

Fixing Relationship Troubles Isn’t All On You

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Hurt feelings over wedding invitations seemed to have ended Ruth’s 30-year friendship with another woman. Meanwhile, a simple misunderstanding had blown up Patricia’s relationship with a friend from church.

Both women desperately wanted to make their relationships whole again. But when they called in to the More2Life radio show, hosts Dr. Greg Popcak and Lisa Popcak gave them some surprising advice: restoring the relationship isn’t all on you.

‘How Can I Convince Her?’

Ruth’s situation was particularly complex. For three decades, her family and her friend’s family had gathered every summer, always including the friend’s daughter who was in a same-sex relationship. Ruth’s family had made it a priority to show love and acceptance to her friend’s daughter.

But when Ruth’s son planned his wedding, tight budget constraints meant no plus-ones for anyone—not just the friend’s daughter, but close family members, too. Despite this being clearly a financial decision affecting multiple people, Ruth’s friend interpreted it as discrimination against her daughter’s lifestyle and cut off all contact.

After a year of painful silence, Ruth’s friend had finally agreed to meet, but Ruth was anxious about the upcoming conversation. “I want to know exactly how I convince her that it had nothing to do with her daughter’s lifestyle choices,” Ruth told the Popcaks. “I’ve got family members who are in the same type of situation.”

Patricia’s story was different but equally frustrating. She had told people at church that a fellow parishioner’s uncle had died—but as it turned out, he hadn’t. Despite Patricia’s attempts to apologize and clarify the honest mistake, her friend had been angry with Patricia ever since.

“I don’t know if there’s anything that I can do to remedy this situation,” Patricia wrote in an email to More2Life. “I’ve tried to talk to her, but nothing’s changed.”

The Trap of Working Too Hard

The stories of both callers illustrate a common trap that we can fall into when misunderstandings lead to broken relationships.

“We have this tendency to think that just because someone’s angry at us, we must have done something wrong, and it’s our job to make them not be angry at us,” Dr. Popcak explained.

We often assume we need to convince the other person, justify every decision, work harder to prove our good intentions, and take responsibility for managing the other person’s emotions.

But when it comes to honest misunderstandings, we don’t have to work that hard.

“God doesn’t ask us to make every relationship in our lives work just on our own,” Dr. Popcak reminded Ruth. “We want to be around people who can be healthy around us and be healthy for us.”

Even God Deals with Rejection

Even God, who is perfect love, doesn’t force people into relationship with him, Lisa Popcak pointed out. After all, the Word became flesh, lived among us, and even died for us, and people still rejected him. God allows us our free will because he wants real, authentic relationships—not forced compliance.

We’re called to follow his example: extend the invitation to relationship and let others choose to accept it or not. We can’t expect to control every relationship outcome, no matter how perfectly we behave or how clearly we explain ourselves.

Offer Relationship, Respect Freedom

The Popcaks recommended that both Ruth and Patricia simply state the facts clearly and let the other person choose their response.

For Ruth, this meant saying something straightforward: “Look, we don’t have unlimited amounts of money, so we restricted the wedding to those people that we were closest to. Nobody got to bring a plus one. It was purely a monetary decision. I care about you and want to be your friend. If you’re open to that, wonderful—we can build our friendship. If not, it saddens me, but I’ll accept your decision.”

In Patricia’s situation, the Popcaks pointed out that her fellow parishioner failed to practice the Christian obligation of charitable interpretation. When someone hurts us, our first response should be to assume good intentions and seek clarification. That doesn’t mean ignoring offenses or bad behavior; it simply means giving the other person the benefit of the doubt that they weren’t deliberately trying to cause hurt or offense.

Patricia’s friend should have come to her and asked what was up, Dr. Popcak said. When Patricia clarified that it was all a misunderstanding, her friend should have accepted that explanation.

Patricia had fulfilled her Christian obligation by acknowledging her mistake and clarifying her intentions. Her friend’s continued anger was her friend’s choice—not Patricia’s responsibility to fix.

The Freedom of Doing Your Part

Both Ruth and Patricia had already fulfilled their Christian obligations to love and seek peace. The rest was up to their friends.

Realizing that maintaining relationships isn’t our sole responsibility brings tremendous freedom—the freedom to love without condition while maintaining healthy boundaries, to seek peace without compromising truth, and to trust God with outcomes beyond our control.

For more help with relationship problems, check out Dr. Popcak’s book, God Help Me! These People Are Driving Me Nuts! Making Peace With Difficult People. And for more one-on-one guidance, reach out to one of the pastoral counselors at CatholicCounselors.com.

Feeling Stuck? Try These Simple Steps to Make a Positive Change in Your Life

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If you’ve ever felt stuck—spiritually, emotionally, or relationally—you’re not alone. Consider these real-life situations described by callers to the More2Life radio show hosted by Dr. Greg and Lisa Popcak:

  • Mary is a mother of four young kids whose husband checks out every evening to watch TV. She feels unseen, overworked, and alone—but he still expects emotional and physical closeness at the end of the day. “I have no idea where to begin,” she said.
  • Desiree is the mom of an 18-year-old who’s angry, withdrawn, and has completely rejected his faith. After years of therapy and support, he refuses to get help. “We really feel like we’ve exhausted our resources,” she admitted.
  • Diane is a caregiver for her adult autistic son. She fights every week just to make sure support staff do their jobs. “I just want to wake up and know that everything is in place,” she said. “But I feel like I have to micromanage everything.”

While each of these situations is very different from the others, the Popcaks offer five basic principles when things absolutely, positively need to change. Here is what they advised callers on two recent episodes of the More2Life show.

1. Pray with Poverty of Spirit

The first step is learning to bring your challenge to God—not with the attitude that you already know what needs to happen, but with the humility of a child.

“When responding to a frustrating situation,” Lisa Popcak said, “we have to cultivate the mindset that we don’t know anything, especially when we think we do. Instead, we need to ask God to teach us as if we were children who were experiencing this situation for the very first time. That’s the poverty of spirit that allows God to lead us to the changes he wants to make in our lives.”

When you feel like you’re not getting traction no matter what you do, try praying in words similar to these: Lord, show me how to see this through your eyes. Teach me what to do next.

God’s grace is abundant, but we only experience it fully when we stop trying to control everything and start asking to be led.

2. Name What You Do Want

Often, we spend more time complaining about what we don’t want than identifying what we’re actually aiming for. But clarity is essential.

Dr. Popcak put it like this: “Making good change begins with having an idea of what you really want to have come out of a situation—not just what you don’t want.”

Mary knew she didn’t want to keep going like this—doing everything herself while her husband tuned out. But what did she want instead? A partnership. Shared parenting. Time to connect emotionally and spiritually. Once she could name those desires, she was ready to have a calm, constructive conversation about what needed to change.

Whether you’re struggling with your marriage, your parenting, or your own inner critic, identifying your desired outcome is a powerful way to begin.

3. Make a Plan—Even a Small One

God can do miracles, but most change happens step-by-step. Once you know what you’re aiming for, make a simple, specific plan to move in that direction.

In Mary’s case, the Popcaks recommended creating rituals for working, playing, talking, and praying together as a couple and family. That might mean planning one family game night a week, praying a decade of the Rosary together before bed, or setting aside 10 minutes to talk after dinner.

Diane, meanwhile, was facing an overwhelming system. But even then, she could take note of small successes.

“Start tracking times when things do work,” Dr. Popcak advised. By identifying times when her son’s care staff successfully followed through, she could work with them to figure out what factors need to be in place to replicate that success elsewhere. “You’re looking for the little changes that make the difference and trying to identify what are the things that happen to make it possible.”

These small patterns could become the basis for new routines and better advocacy.

4. Accept Support

You don’t have to do this alone. In fact, you shouldn’t.

God often answers our prayers through the people he places in our lives: spouses, counselors, friends, pastors. As the Popcaks often remind callers, asking for help is not a sign of weakness. It’s a way to invite grace into your life.

Desiree and her husband had walked through years of pain with their daughter’s addiction, and now their son’s spiral. But they were still trying to hold it all together on their own. “Even if your son won’t get help,” Dr. Popcak said, “you and your husband need to be seeking that help to figure out how to set appropriate boundaries with him.”

The Church reminds us that God chose to save us not as individuals, but as part of a community. What is true of our eternal salvation can also be true of the challenges we face along the way.

5. Wait Actively

When you’re trying to change, it’s easy to feel discouraged when things don’t happen quickly. But grace often works slowly—and invisibly.

Bill Donaghy, a senior lecturer at the Theology of the Body Institute and a frequent guest on More2Life, points to the words of St. John Paul II regarding change: “If an ear is to grow or a flower blossom, there are times which cannot be forced. For the birth of a human being, nine months are required. To write a book or a worthy piece of music, years must often be spent in patient searching. This is also the law of the Spirit. To encounter the mystery takes patience, purification, silence, waiting.”

This kind of waiting isn’t passive. It’s “active receptivity,” Donaghy explained—continuing to water the soil, even if you don’t yet see the fruit.

Whether you’re navigating your child’s crisis, a long-suffering marriage, or a broken system, don’t confuse silence with absence. Keep praying. Keep working. Keep showing up. God is not done yet.

Real Change Is Possible

Real change is possible—but it doesn’t start with a dramatic leap. It starts with a small, prayerful step in a new direction.

If you’re not sure what to do next, begin with these questions:

  • Have I invited God into this situation today?
  • Can I name what I do want—not just what I want to stop?
  • What small plan can I make this week?
  • Who might help me take the next step?
  • Can I be patient while God works behind the scenes?

For more one-on-one help making a positive change in your life, reach out to one of the pastoral counselors at CatholicCounselors.com, or tune in to the More2Life show on your favorite radio station or streaming platform.

How to Defuse Conflict by Asking the Right Questions

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Conflict is inevitable, but hurtful conflict is not. As Dr. Greg Popcak explains in God Help Me! These People Are Driving Me Nuts!, there are ways to handle conflict effectively—and compassionately.

If you read our last post on this topic, then you probably already know the first step in compassionate conflict resolution. Instead of writing someone off as toxic or irrational, ask, “What are they really trying to do?” That small act of curiosity can be a powerful way to break the cycle of conflict and begin to understand difficult people in your life.

But what if the answer isn’t obvious? What if someone’s behavior is hurtful, irrational, or even aggressive—and you genuinely can’t figure out what they’re hoping to accomplish?

In God Help Me! These People Are Driving Me Nuts!, Dr. Popcak offers two ways of uncovering the hidden, often positive intention behind someone’s obnoxious behavior—tools that can transform frustration into empathy, opening the door to healing.

The Direct Approach: Just Ask

The first approach is pretty simple: if you want to know why someone is acting a certain way, try asking them.

But in practice, most of us don’t ask—we accuse. Think about the last time someone rubbed you the wrong way. Your internal dialogue probably sounded something like:

  •  “Why are you always such a jerk?”
  •  “I can’t believe you said that to me!”
  •  “What is wrong with you?”

These reactions are natural—but not helpful. They shut down the possibility of connection and push the other person into a defensive crouch.

Instead, Dr. Popcak suggests a three-part clarifying question:

  1. Describe the behavior factually. Say what happened without judgment or exaggeration. For example:
     “When you slammed the door…”
  2. Share how it affected you. Let them know what you felt or how you interpreted the behavior:
     “…I felt like you were angry that I asked for your help.”
  3. Give the benefit of the doubt—and ask. This is the turning point:
     “…but I don’t think that’s what you meant to do. Can you tell me what was really going on?”

This kind of question is disarming because it’s respectful and assumes good intent—even when the behavior is hard to take. It’s a firm but gentle way of saying, “This didn’t sit right with me, but I’m willing to believe there’s more to the story.”

The Indirect Approach: Follow the Money

Of course, not everyone can clearly articulate what they’re trying to accomplish. Some people lack the self-awareness to explain their motives. Others—children, teens, emotionally immature adults—may not even recognize them. That’s where the indirect approach comes in.

Dr. Popcak calls it “following the money.” In other words, observe what benefit a person gains from their behavior. If that’s not obvious, look at what happens immediately afterward.

For example:

  • A child throws a tantrum. The goal might not be to get a toy—it could be a bid for attention, closeness, or even space.
  • A teen keeps getting grounded. Maybe that’s their way of avoiding risky social situations while saving face with peers—or a cry for more time with distracted parents.
  • A boss who yells might be trying—ineffectively—to inspire urgency and motivation.

Dr. Popcak shares how one of his clients, Anna, worked for a doctor known for his temper. His shouting stressed out the staff, but Popcak helped Anna recognize that the doctor’s real goal was to get people to respond quickly and correctly. Instead of reacting with fear, Anna calmly said, “Doctor, I’d be happy to help you, but I’d appreciate it if you’d ask me respectfully. ‘Please’ usually works.” To her surprise, he listened—and their relationship began to shift.

By recognizing the intention, Anna was able to respond not to the outburst but to the need behind it—and offer a healthier alternative.

When You See the Intention, You Can Make a Change

Once you’ve identified the underlying motive—whether through a clarifying question or by “following the money”—you’re in a better position to create change. In the book, Popcak introduces the P-E-A-C-E process, which are five steps for transforming toxic interactions into more respectful, healing relationships.

We’ll explore that process more fully in a future post, but the first step is always the same: stop treating the other person like an enemy, and start treating them like a fellow struggler—someone who, like you, is doing their best to get their needs met, even if they’re doing it badly.

Conflict Is a Doorway

It takes courage to stop reacting and start listening. But when we learn to ask better questions and seek deeper understanding, conflict can become a doorway—not to defeat, but to healing.

As Dr. Popcak writes, “The person is never the problem. The problem is the problem.” Learning to see the difference is what love looks like in the real world.

For more practical tools like the P-E-A-C-E process and real-life stories of transformation, pick up a copy of God Help Me! These People Are Driving Me Nuts! by Dr. Greg Popcak. Or, if you’re looking for personalized support, connect with a pastoral counselor at CatholicCounselors.com.