Can You Hear Me Now? Cultivating Greater Understanding in Communication

Posted on April 25, 2023 by Rachael Popcak

“Where did you get that idea from?!” Sound familiar? Often we feel like we go in circles with our conversations or we try to explain ourselves in a million different ways and the other person still doesn’t get the point.

Theology of The Body reminds us that the primary work of building the Kingdom of God involves building real communities of love between us and the people that share our life. Seeking to understand another person–especially when it’s difficult–is what allows communication to become communion. Really listening to each other is hard, but if loving another person means helping them become everything God created them to be, then we need to take the time to really listen to each other so that we know what each person needs to grow and flourish.

The more difficult a conversation is and the more important we feel it is to get our point across, the more important it is to listen to the other person’s needs, their concerns, their perception of what we’re saying, and the reasons they are having a hard time hearing us. Of course, all of this requires us to grow in virtue, such as self-control, respect, compassion, and love. That’s why cultivating a spirit of understanding isn’t just good for our relationships, it is a spiritual exercise that allows us to love each other as we love ourselves.

1. Say Less–The biggest mistake we make in trying to communicate with another person is that we say too much. This is especially true when we aren’t getting the response we were expecting from another person. We tend to think that if we just explain ourselves again, or offer more examples, or say it one more time, they’ll finally get where we’re coming from. In fact, in these situations, it’s better to say less. Instead of throwing more words at the other person in the hopes of being clearer, ask this simple question, “Can you tell me what you’re hearing me say?” Asking the other person to tell you what they are hearing you say will quickly clarify any confusion and help you and the other person get on the same page. People tend to run the things they hear through their own internal filters that end up distorting or confusing what we say. Don’t assume that your words are sinking in. Ask them to tell you what is coming across so that you can make sure that the message you are trying to send is the message that’s being received.

2. Make a Plan–Sometimes we think that if we’ve complained about something or vented our feelings about something that we’ve done a good job letting another person what we need. Complaining and venting is sometimes necessary to help us sort out all the noise in our heads, but it does nothing to solve a problem. Remember, the point of most important conversations should be figuring out what to do about a particular situation. Make sure you don’t leave a discussion until you have a pretty good idea of what you’re going to do about the problem you’ve been discussing, who is going to do it, and when you’ll be getting back together to discuss what else might need to be done. If you do end a conversation after you’re done venting or complaining, you should assume that the problem will come back because you haven’t done anything to actually solve the problem. Complaining isn’t problem-solving. If something is worth talking about, it’s worth taking the time to make an actual plan for solving it. Don’t end a conversation until you know what you’re going to do differently moving forward, who is going to be responsible for what, and when you’re going to check back in to see how things are going.

3. Make Them A Partner–When you feel like another person is having a hard time hearing what you are saying, or doesn’t really want to listen, see if you can make them a partner and get them to buy-in by proposing their own solutions. Tell them, “Look, I’m just trying to do X. Obviously, you’re not crazy about the ideas I’m suggesting to make X happen. What ideas do you have for making X happen?” Don’t let the other person avoid addressing your actual need. If they propose something that falls short, acknowledge what’s good about their idea, but then explain why it doesn’t completely fit the bill. Then ask them again for an idea that actually would address the actual concern you’ve stated. If the conversation gets stuck or bogged down at this point, or if they keep trying to convince you that your concern is silly or not worth addressing, that’s a good indication that you probably need to get other people involved to help you solve the problem effectively. Invite another family member, a mentor, or a professional counselor to help you break through the impasse and develop solutions that will work for all concerned. Don’t be afraid to reach out to others to get the help you need to create deeper connection and understanding.

Would you like more support in being heard or cultivating understanding in communication?

Check out these resources:

Pastoral Tele-Counseling

How To Heal Your Marriage & Nurture Lasting Love

H aving Meaningful (Sometimes Difficult) Conversations With Your Adult Sons & Daughters

Learning From Jesus’ Example–How To Deal With The Antagonistic People In Your Life

Posted on April 5, 2023 by Rachael Popcak

During this Holy Week, we are reminded of the ways that Jesus confronted and responded to those who antagonized him. We can use His example to help us effectively respond to the antagonistic people in our life, but that may look different than you would expect.

Theology Of The Body (TOB) reminds us that every person has dignity and deserves to be treated with love–including the people who we experience as antagonistic and unsupportive. But TOB also reminds us that loving people doesn’t mean letting them treat us however they want. Loving someone means working for their good. We aren’t working for another person’s good if we allow them to demean themselves by behaving in a cruel, abusive, disrespectful, antagonistic, or unkind manner. We can’t just do whatever comes naturally–whether that means avoiding conflict or enflaming it. Instead, when we feel attacked, we have to ask God to help us make a response that serves the ultimate good of everyone involved.

Jesus modeled two ways of confronting abusive behavior. Sometimes, when he was clear about the greater good being served–for instance, the salvation of humankind–he patiently bore the wrongs committed against him. But other times, when the greater good required it,–for instance, when the Pharisees intentionally tried to twist his meanings, confuse his message, or undermine his mission–he confronted them. Like Our Lord, we must always respond to antagonistic people with the greater good in mind. Rather than simply reacting, we must bring our emotions to God and ask him to teach us how to respond in a manner that will glorify him, help us be our best selves, and lovingly challenge the antagonistic person to be better. Sometimes that will require us to give them the space they need to self-correct, and other times it will mean being more direct. With prayer and practice, we can learn to deal gracefully with even the most antagonistic, unsupportive people.

Let’s look at a few practical steps to deal with the antagonistic people in our lives:

1. Take a Step Back--TOB reminds us that, in all things, we are obliged to be loving; that is, to work for the other’s good. But that means different things in different situations. Sometimes, when a person is really working hard to be kind and loving, but they have a momentary lapse, the most loving thing we can do is bear that wrong patiently–to make it safe to make a mistake and self-correct. Other times, when a person is habitually behaving in a manner that undermines their dignity or ours, the most loving thing to do is to admonish them–to set limits that address their offensive behavior. But we can’t always immediately know the right thing to do. That’s why it’s our job to cultivate receptivity. That is, at all times, it’s our job as Christians to step back from the situation we’re in and ask, “What choice does God want me to make that will see to both my wellbeing and the wellbeing of this other person?” The better we can be at asking this question in the moment and responding accordingly, the better we will be at cooperating with God’s grace and allowing the Holy Spirit to lead us through difficult relationship situations.

2. Hold Up A Mirror–People are often unaware of how they are coming across. We might experience someone as antagonistic, or selfish, or hostile, but they might see themselves in an entirely different light. Instead of just reacting out of our perception of a person, we have to first hold up a mirror so they can see how they are coming across. Before you react, say something like this, “Listen, there’s just something about the way you’re coming across that feels really X (hurtful, antagonistic, unsupportive, etc). Is that what you’re trying to do or am I missing something?” Saying this allows the other person a glimpse of how they are coming across so they can either clarify or change their approach. Doing this is one way we can “bear wrongs patiently” without reducing ourselves to a doormat.

3. Reassess the Relationship–If a person who is close to us persists in being hurtful or offensive, despite our efforts to address the situation charitably, it may be time to reassess the relationship. Ask yourself, “In what situations, or what contexts do I feel safe with this person?” Then limit your relationship accordingly. For instance, what level of service can you continue providing without feeling like you are being treated as an object? Scale back your service to that level. Or, in what contexts does this person tend to behave themselves? (When they’re in public? When they are on the phone? For an hour or two but not 10?) Restrict the relationship to those contexts where they can handle themselves in a manner that doesn’t undermine their dignity or yours. This way, you aren’t cutting them out of your life–unless there is simply no safe way to be around them–but you are working for your mutual good even though you are having to set a limit. If they complain about the boundary you’ve imposed, simply tell them that you would be happy to remove the boundary as soon as they are willing to take the concerns you’ve expressed to them seriously and change their behavior. What happens next is up to them (whether you maintain the boundaries, or you feel safe to adjust the boundaries). God does not ask us to make relationships work all on our own regardless of how the other person treats us. He merely asks us to be charitable in all we do and make sure that whatever we do is done prayerfully, and with the intention to work for the overall good of the other person, our relationship with them, and ourselves.

If you would like more support dealing with the antagonistic or difficult people in our life, contact us at CatholicCounselors.com.