“I Can’t Believe You Said That!”  How To Respond When Words Hurt

Sharp words can cut deep. Sometimes when others say hurtful things to us, we can feel so hurt or be so caught off guard in the moment that we don’t know how to respond. Why are words so powerful and how do we respond effectively in these difficult moments?

The Theology of The Body reminds us of the power of words by pointing us back to Genesis and how God created the world. Specifically, God spoke the world into being. Words have creative power, and God shares that power with us in the hopes that we will use it to build each other up and be co-creators with him as we work to cooperate with his grace and encourage each other to be the whole, healed, godly, grace-filled people we were created to be. But we can also use those words to destroy each other and we often do.

As Christians, we are called to use words carefully; to have a well-trained tongue. That involves both making sure we are using words to build others up and setting appropriate boundaries when someone we are in relationship with is using words destructively. Good boundaries begin trying to explain what are and what aren’t healthy ways to engage you. But if that fails, setting good boundaries means trimming back the relationship to the point where you can still feel safe if the other person is going to continue to act as they have been. Sometimes figuring out what that looks like can be difficult, and we need to seek to figure out what that looks like in practice. But as long as our goal is to work for our good, the other person’s good, and the good of our relationships, it is never wrong to set a boundary to encourage healthier and holier interactions.

Although setting boundaries is healthy, it can certainly be difficult. Here are a few practical steps to setting effective boundaries:

1.  Be Confident And Be Clear–No one ever deserves to be spoken to disrespectfully or hurtfully. Even if the other person accuses you of doing something that they found hurtful or offensive, no matter what you may or may not have said or done, you don’t deserve to be spoken to cruelly or disrespectfully. Be clear about this and be confident in your right to insist that, while you are willing to listen to anything the other person wants to say, you cannot listen to anything that is said in a cruel or hurtful manner. Being clear about this doesn’t only benefit you, it benefits the other person and your ability to address whatever the problem might be. If there is a problem that needs to be discussed, it deserves to be discussed respectfully and effectively. Be confident and clear about the need to insist that “respect is the price of admission” to any conversation a person may want to have with you.

2.  Use Do-Over’s--If you feel attacked in a conversation, resist the temptation to just lash out or shut the conversation down completely. Instead, assume that, given the chance, the other person will be able to say what they are trying to say respectfully.  Give them that chance by asking for a do-over. Say something like, “I’m feeling really attacked right now. I want to hear what you’re trying to say, but I need you to be less aggressive about it. Tell me again what you’re trying to say.” Often, when we hold up a mirror like this, the other person will appreciate the opportunity to see how they are coming across and adjust their behavior. Do-overs allow you to reset the conversation and move forward in a more respectful and productive way.

3. Don’t Feed the Troll–If someone is saying cruel or disrespectful things to you, don’t defend yourself. Don’t try to talk them out of it. Don’t argue back. Any attempt to argue someone out of their unkind view of you will inevitably backfire as the conversation will begin going in circles with new accusations being hurled and as the previous defenses are overcome. The best thing to do in this situation? Don’t feed the troll. As before, stop the conversation and give the person as chance to do a do-over. If that fails, simply say, “I’m really sorry you feel that way. I hope you can get past it. If there’s something you’d like to talk through when you’re feeling a little less angry I’m happy to hear whatever you have to say, but I can’t talk about this with you this way.” Then be done. If you have to say anything, simply repeat that formula, “I’m sorry you feel that way. I hope you can get past it. I’d love to talk to you when you’re in a different place, but I can’t do it like this.” Trolls don’t like to eat broken records. If that’s all you serve them, they’ll look for other places to feed.

Explore more resources for setting healthy boundaries at CatholicCounselors.com

 

Quick Links and Resources:

God Help Me! These People Are Driving Me Nuts!

Having Meaningful (Sometimes Difficult) Conversations With Your Adult Sons & Daughters

How to Heal Your Marriage & Nurture Lasting Love

Pastoral Tele-Counseling Services

Spiritual Life Coaching

Feeling Stuck—Healthy and Holy Ways To Make Effective Change

Sometimes, when we get caught up in certain challenges in our life or relationships, it can seem like nothing is  ever going to change. Maybe we feel trapped and powerless or maybe we know what to do, we just don’t know where to start. 

The Theology of The Body reminds us that, when we look at our life, what we see isn’t what we get. At the beginning of time, God created us to live abundant, intimate, joyful, healthy and holy lives. Although sin entered the world and frustrated that plan, God is not defeated! Everyday,  through His grace, God is helping us rebuild the remarkable, grace-filled lives he created us to live. Of course, that doesn’t happen on its own. When we experience difficulties in making changes in our life or relationships, the first thing we need to do is to bring that situation to God–without ceasing. Everyday, we have to ask God to teach us how He wants us to respond to the challenge we’re facing–step by step. When responding to a frustrating situation, no matter how long we’ve been working on it, we have to cultivate the mindset that we don’t know anything– especially when we think we do. Instead, we need to ask God to teach us as if we were children who were experiencing the situation for the first time. That’s the “poverty of spirit” that allows God to lead us to the changes he wants to make in our lives.

Second, we need to get to work. As we continue to pray as if we need to be taught–from the ground up–how to respond to each step of the problems we’re trying to solve, we need to constantly ask ourselves, how could I glorify God in this moment? How could I work for the ultimate good of the person in front of me? What would it mean for me to be my best self in this moment–especially when my plans are being frustrated?

Like a toddler learning to walk, even when we are uncertain, we need to take our first steps. We can learn from Saint Francis of Assisi’s example when he asked, “Lord, what do you want me to do? Show me what you want me to do with my life.” And he heard the Lord answer, “Francis, go and rebuild my church which, as you see, is falling down.” That was all Saint Francis heard. That was all he needed to hear before he sprung into action. It took a bit longer, however, to realize that Jesus wasn’t asking him to physically rebuild San Damiano as well as a few other rundown churches near Assisi. He did that, of course, but it gradually dawned on him that his vocation was to rebuild the church, the human institution that was perilously close to falling apart. Saint Francis didn’t wait until he was one hundred percent certain of his next steps, he prayed and he took action, and because of that, God was able to guide his steps and lead him down the bath He needed him to go. 

When we adopt this approach—just as Saint Francis did—we become God’s little children, reaching out for his hand, asking him to teach us how to live the whole, healed, godly, grace-filled lives we were created for.

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Quick Links and Resources:

The Life God Wants You To Have 

Unworried—A Life Without Anxiety

Can You Get More Out Of Your Personal Life? (Quiz)

Pastoral Tele-counseling Services