
It starts with something small—a forgotten chore, a missed text, a minor disagreement about dinner plans. But before you know it, you’re hearing about that time you were late to their birthday party three years ago, or how you “always” do this particular thing that drives them crazy. What began as a simple conversation has become an exhausting replay of every conflict you’ve ever had.
If this sounds familiar, the good news is that you’re probably not dealing with someone who’s simply being unfair or manipulative. According to Dr. Greg and Lisa Popcak, there’s a predictable psychological reason why people drag the past into present conflicts—and once you understand it, you can learn to break the cycle.
The key isn’t defending yourself with facts or logic. It’s recognizing that when someone brings up old wounds, they’re not really arguing about the chore you forgot or the ice cream you finished off. They’re telling you that something deeper is happening, and they need a completely different kind of response.
It Started with Soured Laundry…
A recent caller to Dr. Greg and Lisa Popcak’s More2Life radio show brought up exactly this situation.
During eight years of marriage, Bill made a conscious effort to meet his wife’s needs and requests. So when she went to visit her sister one weekend, he decided to clean out their chaotic garage, a task that she had asked him to tackle.
By Sunday evening, the garage was cleaned up and organized. But in the middle of all that work, he’d forgotten one small thing: moving a load of laundry from the washer to the dryer. By the time his wife returned at the end of the weekend, the clothes had soured.
When she got home and discovered it, she “lost it,” accusing him of never helping around the house and not respecting her. It didn’t matter that he’d just spent the weekend on a major household project.
This incident had become all too familiar in their relationship. “Whenever my wife and I have an argument over something, she brings up a mistake or a slight that I’ve made in the past that might be slightly related to the present argument, but she uses it to prove that I’m ‘always’ against her or that I’ll never change,” Bill said. “It’s defeating, I feel run down, I don’t feel particularly loved, and I don’t know how to get her to break this habit.”
Why Your Good Points Don’t Matter (In the Moment)
A good starting point for addressing this dynamic in a relationship is to understand where the other person is coming from.
First off, it’s helpful to know that when someone’s emotional temperature spikes, their thinking brain goes “offline.” In the midst of this emotional flooding, the person’s “child self” takes over.
Second, when someone habitually brings up past issues, they are often tapping into every similar disappointment they’ve ever felt, Lisa Popcak said—sometimes stretching back to childhood experiences that have nothing to do with you at all.
In this state, your logical arguments feel dismissive of them. If Bill pointed to the clean garage to prove he wasn’t “always” failing her, his wife probably wouldn’t hear “Look how much I care about you,” but “Your feelings don’t matter” and “You’re being unreasonable.”
That’s why the pattern escalates. The more you defend with logic, the more emotionally flooded your partner becomes. And the more flooded they get, the further back they reach for evidence that supports how they’re feeling right now.
Dr. Greg acknowledged that this can be really frustrating; many people wonder, “Well, if I can’t respond to what the person’s actually saying, then what am I supposed to do?”
The Empathy-First Response That Actually Works
The Popcaks recommend a completely different approach: respond to the feelings first, not the accusations. Then, gently redirect the conversation toward finding solutions.
For example, instead of pointing to his work on the garage (a defensive move), Bill might say: “I can tell you’re really frustrated right now, and I’m sorry you’re feeling this way. What can we do together to get to a better place right now?”
This pivot from defensiveness toward empathy and solutions probably won’t have an immediate effect, the Popcaks note. But acknowledging the other person’s emotions and asking them to pivot to shared solutions at least keeps the argument from escalating.
“You’re not arguing back,” Dr. Greg told Bill. “You’re not trying to discount what she’s saying. You’re just validating the fact that she’s in a bad place and that you’re sorry that she’s there and you want to work with her to help her feel better.”
If the other person continues to be emotionally flooded and keeps bringing up past grievances, keep gently acknowledging their feelings and redirecting toward problem-solving.
This approach does something powerful: it validates the person’s emotional experience without accepting blame for things you didn’t do wrong. You’re not agreeing that you “never help” or that you’re “always like this.” You’re simply acknowledging that they’re in pain and offering to work together toward a solution.
Building a Buffer Against Old Wounds
While this “pivot towards solutions” is useful in the heat of a conflict, the Popcaks also suggest two other practices to prevent this unhealthy cycle from happening again.
Debrief and Plan
Once you’ve navigated a tense exchange and emotions have cooled, revisit the conflict in a calm moment, Dr. Greg suggested. Open the conversation with words like these: “Now that we got through this, how could we handle things differently the next time something happens that makes you feel this way?”
As Dr. Greg explained, your success with the empathetic solution-focused redirection approach outlined above gives you the credibility you need to have this conversation. And by inviting the other person into creative, collaborative problem-solving, you are shifting away from a competitive, winner-takes-all conflict style to a more cooperative, “we’re a team” approach.
Foster a Positive Perspective
Lisa Popcak suggested another practice that can help reduce conflict. Each evening, sit with the other person; each of you should write down three to five things you appreciated about the other person that day. Exchange the lists so each person can read the other’s. Then, at the end of the week, get together and review the list you’ve accumulated that week.
This practice creates what psychologists call a “positive sentiment override”—a mental bank account of goodwill that makes it harder for old grievances to completely take over during conflicts. When someone has a running record of your care and effort, they’re less likely to slip into “you never” and “you always” thinking.
Goodwill Makes Healing Possible
If someone in your life keeps reopening old wounds, remember: you don’t have to let the past dominate the present. Start with empathy. Invite them into solutions. And keep building the goodwill that makes healing possible.
For more practical tools for transforming your relationships, explore the Popcaks’ books at CatholicCounselors.com, including How to Heal Your Marriage & Nurture Lasting Love. Or, for one-on-one support, reach out to one of our pastoral counselors today.










