“I Can’t Believe You Said That!”  How To Respond When Words Hurt

Sharp words can cut deep. Sometimes when others say hurtful things to us, we can feel so hurt or be so caught off guard in the moment that we don’t know how to respond. Why are words so powerful and how do we respond effectively in these difficult moments?

The Theology of The Body reminds us of the power of words by pointing us back to Genesis and how God created the world. Specifically, God spoke the world into being. Words have creative power, and God shares that power with us in the hopes that we will use it to build each other up and be co-creators with him as we work to cooperate with his grace and encourage each other to be the whole, healed, godly, grace-filled people we were created to be. But we can also use those words to destroy each other and we often do.

As Christians, we are called to use words carefully; to have a well-trained tongue. That involves both making sure we are using words to build others up and setting appropriate boundaries when someone we are in relationship with is using words destructively. Good boundaries begin trying to explain what are and what aren’t healthy ways to engage you. But if that fails, setting good boundaries means trimming back the relationship to the point where you can still feel safe if the other person is going to continue to act as they have been. Sometimes figuring out what that looks like can be difficult, and we need to seek to figure out what that looks like in practice. But as long as our goal is to work for our good, the other person’s good, and the good of our relationships, it is never wrong to set a boundary to encourage healthier and holier interactions.

Although setting boundaries is healthy, it can certainly be difficult. Here are a few practical steps to setting effective boundaries:

1.  Be Confident And Be Clear–No one ever deserves to be spoken to disrespectfully or hurtfully. Even if the other person accuses you of doing something that they found hurtful or offensive, no matter what you may or may not have said or done, you don’t deserve to be spoken to cruelly or disrespectfully. Be clear about this and be confident in your right to insist that, while you are willing to listen to anything the other person wants to say, you cannot listen to anything that is said in a cruel or hurtful manner. Being clear about this doesn’t only benefit you, it benefits the other person and your ability to address whatever the problem might be. If there is a problem that needs to be discussed, it deserves to be discussed respectfully and effectively. Be confident and clear about the need to insist that “respect is the price of admission” to any conversation a person may want to have with you.

2.  Use Do-Over’s--If you feel attacked in a conversation, resist the temptation to just lash out or shut the conversation down completely. Instead, assume that, given the chance, the other person will be able to say what they are trying to say respectfully.  Give them that chance by asking for a do-over. Say something like, “I’m feeling really attacked right now. I want to hear what you’re trying to say, but I need you to be less aggressive about it. Tell me again what you’re trying to say.” Often, when we hold up a mirror like this, the other person will appreciate the opportunity to see how they are coming across and adjust their behavior. Do-overs allow you to reset the conversation and move forward in a more respectful and productive way.

3. Don’t Feed the Troll–If someone is saying cruel or disrespectful things to you, don’t defend yourself. Don’t try to talk them out of it. Don’t argue back. Any attempt to argue someone out of their unkind view of you will inevitably backfire as the conversation will begin going in circles with new accusations being hurled and as the previous defenses are overcome. The best thing to do in this situation? Don’t feed the troll. As before, stop the conversation and give the person as chance to do a do-over. If that fails, simply say, “I’m really sorry you feel that way. I hope you can get past it. If there’s something you’d like to talk through when you’re feeling a little less angry I’m happy to hear whatever you have to say, but I can’t talk about this with you this way.” Then be done. If you have to say anything, simply repeat that formula, “I’m sorry you feel that way. I hope you can get past it. I’d love to talk to you when you’re in a different place, but I can’t do it like this.” Trolls don’t like to eat broken records. If that’s all you serve them, they’ll look for other places to feed.

Explore more resources for setting healthy boundaries at CatholicCounselors.com

 

Quick Links and Resources:

God Help Me! These People Are Driving Me Nuts!

Having Meaningful (Sometimes Difficult) Conversations With Your Adult Sons & Daughters

How to Heal Your Marriage & Nurture Lasting Love

Pastoral Tele-Counseling Services

Spiritual Life Coaching

Ash Wednesday and Our Journey To Forgiveness

“Repent and believe in the Gospel.” Ash Wednesday is a reminder of our need for reconciliation with God and marks the beginning of our Lenten journey. 

Saint John Paul II saw mercy and the Theology of The Body as going hand in hand. The Theology of the Body recognizes that God has incredibly high expectations for us and our relationships, but he knows that we will inevitably stumble and fall along the way. The only way we can hope to achieve the heights we’re destined for is by leaning into God’s abundant mercy and forgiveness–and by sharing that same mercy and forgiveness with each other.

At the same time, forgiveness doesn’t require us to pretend that an offense didn’t occur or that things are better than they actually are. In fact, the Catechism (2043) says, “​​ It is not in our power not to feel or to forget an offense.” The Theology of The Body reminds us that we are created for communion with others, which means that we have to be willing to work to face the offenses we commit against each other honestly and courageously and then willingly work together to actually heal the damage that’s been done to the body of Christ. True communion can’t be built if we aren’t honest with each other about the damage our hurtful actions have caused and honest about the work that needs to be done to actually heal those wounds. The work involved in forgiveness and reconciliation is good work, but it’s also hard and complicated work. It’s ok to take the time that is necessary to do it right.

Let’s look at three stepping stones on the path to forgiveness:

1. Know What Forgiveness Is–St. Augustine said that forgiveness is surrendering our desire for revenge. It doesn’t mean pretending everything is ok. It doesn’t mean you aren’t allowed to discuss the situation further. It doesn’t mean you can’t hold the other person accountable for what they did. It just means that you are refusing to hurt them for having hurt you. We forgive to make reconciliation possible. If a person says, “I’m sorry” without being willing to do the work of healing the hurts they caused, they are lying. Despite what some of us have been taught, “I’m sorry” are not “magic words” that make the pain go away. “I’m sorry” isn’t the end of the process. It’s just another way of saying, “I’m ready to begin the work of reconciling with you.”

2. Know What Letting Go Means–Sometimes we say we’ve forgiven someone, but we have a hard time letting go of the hurt. Many times we think that means we haven’t really forgiven.  More likely, it means that the injury hasn’t been fully attended to. Bring your pain to God in prayer and ask him to help you figure out what you still need from the other person to heal. Then go to the person who hurt you and, respectfully, tell them what you need. Don’t get caught up in thinking that the past is the past.  If you’re hurting in the present, the injury needs to be dealt with in the present. “Letting go” is what happens when you and the other person have done what God needs you both to do to heal the wound. Until then, stay committed to the process of healing.

3. When It’s Complicated–Sometimes a wound doesn’t heal on its own and you need to seek a doctor’s help. In the same way, while most emotional wounds will heal with time, some can’t.  These can become infected with bitterness. Bitterness is the infection that results when an emotional wound is not properly attended to. If you are having a hard time healing an emotional wound either on your own or with the person who hurt you, don’t let bitterness grow in you.  Seek professional help from a faithful counselor who can help you discern the best ways to heal your hurt and restore peace to your heart.

If you would like to seek professional support on your journey to facilitating forgiveness, we’re here to help. Reach out to us at CatholicCounselors.com

Calming Conflict—Effective Ways to Avoid Escalation

Are you struggling in your communications with others—or at least one particular person? Tired of these conversations escalating and never actually going anywhere? In order to calm conflict and cultivate effective communication, there are a few things we need to keep in mind.

Theology of The Body reminds us that we are called to live in communion. Ironically, because we live in a fallen world, building that communion requires us to learn to deal gracefully with conflict. Our natural human tendency is to either try to avoid conflict as much as possible–even when we shouldn’t–or to get caught up in it and fan the flames, but neither of these choices are options for the Christian. In fact, both are sinful. Avoiding problems we could do something about is the sin of sloth. Escalating conflict needless is the sin of wrath. Fortunately, when it comes to dealing with conflict, Christians have a third option: to be peacemakers. 

 To be a peacemaker is to work to restore the right order that God desires in a situation.  When conflicts arise, being a peacemaker doesn’t mean just keeping a lid on things any more than it means unnecessarily escalating the tension. It means starting disagreements by seeking God’s wisdom and grace, entering conflicts with the intention of working for the good of everyone involved (including ourselves), and doing what we can to both encourage everyone involved in the conflict through the tension and toward godly solutions. The peacemaker doesn’t run from conflict or fan the flames of conflict. Rather, the peacemaker is someone who knows many different ways to actively engage and extinguish the fire so that new life can spring up from the ashes.

Here are three ways to be a peacemaker in the midst of conflict:

1.  Make Breaks Count–When you “take a break” in an argument, don’t just step away and distract yourself by not thinking about the disagreement. That just sets you up to pick up the fight where you left off the next time you start addressing the issue.  Taking a break is an opportunity to think differently about the disagreement; to take some time to see the other person in a more sympathetic light so you can come back to the topic with a more caring heart.  When you take a break from a disagreement, spend some time in prayer reflecting on questions like, “What needs does the other person have that they are afraid I’m not willing to meet?”  “Why might the other person think I’m not interested in them or their concerns?” and “How can I show them that they are important to me–even though we’re disagreeing?”  Taking some time to ask questions like this helps you make breaks from conflict count and allows you to go back to the person, confident that you can approach each other again in a more compassionate and productive way

2. Look For the Positive Intention–If you’re struggling to feel sympathy for a person you’re disagreeing with, make sure to look for the need or the positive intention behind their words or actions.  Doing this doesn’t excuse any bad behavior. Rather, it gives you a way to address it respectfully. For instance, you might say something like, “When you do this or say that, can you help me understand what you’re trying to do?” Then, when the other person explains their intention, you can brainstorm together about ways to meet that intention more respectfully and efficiently in the future. Looking for the positive intention behind offensive words and actions gives you a way to be sympathetic without being a doormat. It lets you work for change, respectfully.

3.  Give It To God–When you’re disagreeing with someone, don’t forget to pray for them. Not, “God, please make them see that I’m right and they’re wrong!” But rather, “God, help me know how to express my concerns in a way they will hear and to really hear what they are saying so that we can both get our needs met and draw closer because of this disagreement we’re having.”   Giving your disagreement to God doesn’t mean giving up your needs or, for that matter, trusting that God will sort it out while you ignore the elephant in the room. It means asking God to guide you in the steps of having more compassionate conflict, where the tension between you and the person you care about can lead to even greater closeness. Don’t try to pray away your needs or your feelings. Instead, ask God to help you find ways to meet those needs and express those feelings in a manner that reflects God’s grace, honors your concerns, and respects the dignity of the other person as well. Let God show you how to master conflict instead of just avoiding it.

For more resources on conflict management, visit us online at CatholicCounselors.com!

Family Feud! 3 Keys to Managing Family Conflict

Is your family caught in conflict? Are you struggling to know how to navigate those tricky disagreements? Family conflict can be especially difficult if each person has a different approach to communicating their hurts, needs, or frustrations. This is why it is important to turn to God to teach us His universal language to manage those challenging times.

Theology of The Body reminds us the families are supposed to be schools of love and virtue.  One of the lessons we all need to learn in the family school of love is how to manage conflict, tension, and differences of opinion gracefully.  As Catholic families, especially, we need to make sure that we’re not just “doing what comes naturally” when it comes to family conflict, but instead, inviting God to be the mediator of our disagreements, being intentional about asking what virtues we need to practice in conflict to have more productive discussions, and working hard to listen to each other rather than react to each other.  We need to remember that, as Catholic families, we are not called to just be loving when things are going well, but to be loving–and accept the mutual growth God is calling us to–in the face of disagreements.

So how do you manage family conflict in the ways that God calls us to?

1. Let God Be Your Mediator–It often doesn’t occur to us, but it’s tremendously helpful to ask God to mediate our family conflicts.  Anytime you feel your temperature rising, you notice your kids fighting or not listening to you, or you see that family members are starting to butt heads, say, “STOP!” bring the kids to you, and invite God in with a prayer that goes something like, “Lord, help us to really listen to each other and find ways to take care of each other through our disagreement and find solutions that glorify you.”  Then, take a breath, and solve the problem.  Remember, you are a Christian family. That means we invite Christ into all we do.  Don’t handle conflicts on your own.  Let God be your help and let him lead your family to find peaceful, loving, mutually-satisfying solutions to family problems.

2. Practice Conflict Virtues–When you have family conflict, remind yourself to ask, “What virtues do I need to handle this well?” Patience? Understanding? Consideration? Self-Control?  Assertiveness?  Take a brief moment to identify the virtues or qualities that would help you handle the present disagreement well.  If you’re working with kids, stop and ask them what virtues they need to handle the situation well before you start and discussion.  If that sounds a little pie-in-the-sky, it isn’t. In fact a recent study found that people who naturally practice what researchers called “virtue based problem solving” do a better job of keeping their cool in conflict, finding effective, objective solutions to conflict, and recovering more quickly from conflict. Faith and science agree. Not only is it possible to be more intentional about bringing Christian virtue into family disagreements, it’s the key to family peace.

3. Treat Resistance as a Message–We have a tendency to treat resistance–especially on the part of our kids–as stubbornness that has to be overcome with a show of force. Avoid this. Learn to see resistance as communication. When the other person (especially kids) are resistant or reluctant to your ideas or commands, what they are really saying is, “But if I do what you’re asking, how will I get to do this thing that is also important to me?” Of course, kids aren’t mature enough to articulate this, so they need us to help. Work hard not to react to resistance or disobedience. As St. John Bosco counseled parents, “work hard to maintain your countenance.” In the face of that kind of push-back, stop and say, “Obviously, I need you to take what I’ve said seriously, but what are you trying to tell me that you need?” Then make a plan for meeting that need.  You’ll be amazed how often this causes resistance or even disobedience to evaporate without the power struggle.  Treat resistance as a message. Identify the need. Create a solution, and move on.

For more resources and support on working through family conflict, visit us online at CatholicCounselors.com!

Conquer Conflict–How Empathy Can Help Us Be Communication Warriors

When caught in a conflict, the last thing we want to do is be empathetic. Our natural response is often to become defensive, offensive, or to flee from the scene. While these reactions can be effective in getting us away from the original problem, they don’t really help us solve the problem.

So how do we overcome these natural reactions and work through conflict effectively?

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Are you dealing with frustrating people in your life?

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Making Peace With Difficult People 

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Theology of The Body reminds us that, at all times, we need to treat other people–even people we disagree with or find offensive, obnoxious, or upsetting–as persons.  When we are in conflict, our natural, fallen response is to stop treating our opponent as a person and, instead, see them as an enemy, an idiot, a nuisance, an irritant, or an aggressor.  As soon as we start thinking of someone that way, we indulge our sinful tendency to depersonalize the other–treating them as a thing to be ignored, overpowered, dismissed, or shouted down.  None of these responses are consistent with our call to create communities of love and to treat others as unique and unrepeatable persons deserving of dignity and respect.  So what do we do?  We empathize. Empathy is the quality that allows us to accept that people do things for reasons that make sense to them and that we are obliged to do what we can to understand those reasons.  Empathy does not require us to agree with what the other person thinks, approve of what they are doing, or excuse any offenses.  It simply requires us to assume that–whatever they are doing–there is at least a positive intention or need that is driving their thoughts, words, or actions.  Empathy gives us a starting point for respectful change.  It reminds us that the best defense is not a good offense but rather compassion.  Empathy allows us to be strong enough to encounter someone we disagree with and say, “Help me understand what you are trying to do and then let’s work together to find a respectful way to meet that need.”

Although empathy in conflict is important, it can often be difficult. Here are three steps to effectively cultivating empathy in difficult situations:

1. Let God Be Your Mediator–It often doesn’t occur to us, but it’s tremendously helpful to ask God to mediate our conflicts.  Anytime you feel your temperature rising, remind yourself to “STOP!” Then invite God in with a prayer that goes something like, “Lord, help us to really listen to each other and find ways to take care of each other through our disagreement and find solutions that glorify you.”  Then, take a breath, and solve the problem.  Remember, you are a Christian. That means we invite Christ into all we do.  Don’t handle conflicts on your own.  Ask God for the grace to find peaceful, loving, mutually-satisfying solutions to all the disagreements with the people in your life.

2. Practice Conflict Virtues–When you are dealing with conflict, remind yourself to ask, “What virtues do I need to handle this well?” Patience? Understanding? Consideration? Self-Control?  Assertiveness?  Take a brief moment to identify the virtues or qualities that would help you handle the present disagreement well. If that sounds a little pie-in-the-sky, it isn’t. In fact a recent study found that people who naturally practice what researchers called “virtue based problem solving” do a better job of keeping their cool in conflict, finding effective, objective solutions to conflict, and recovering more quickly from conflict.  Faith and science agree.  Not only is it possible to be more intentional about bringing Christian virtue into disagreements, it’s the key to peace.

3. Treat Resistance as a Message–We have a tendency to treat resistance as stubbornness that has to be overcome by talking even louder..  Avoid this.  Learn to see resistance as communication. When the other person is resistant or reluctant to your ideas or commands, what they are really saying is, “But if I do what you’re asking, how will I get to do this thing that is also important to me?”  If you are getting resistance about your needs or concerns from someone else, don’t get defensive. Instead, stop and say, “Obviously, I need you to take what I’ve said seriously, but what are you trying to tell me that you need?” Then make a plan for meeting that need.  You’ll be amazed how often this causes resistance or even disobedience to evaporate without the power struggle.  Treat resistance as a message.  Identify the need.  Create a solution, and move on.

For more resources for dealing with conflict effectively, visit us online at CatholicCounselors.com.

Four Ways to Keep Your Relationship Afloat In Tough Times

Husbands and wives pledge to love each other through good times and bad, sickness and health, wealth and poverty. On the day of the wedding, these promises feel comforting. But when bad times come through the door, love often flies out the window.  How can a couple stick together even when the going gets tough?

Decades of research have revealed the following four habits to be essential for staying close through difficult times. They are like four pontoons that keep your relationship afloat (see what I did there?), especially when the storms of life lead you into choppy waters.

1.Meaningful Couple Prayer—Turns out, the Venerable Patrick Peyton, CSC. was right. The couple that prays together really does stay together.  Research by Baylor University found that couples who engage in meaningful couple-prayer are significantly more likely to think positively about each other and feel closer to each other, especially through hard times.

Meaningful couple prayer isn’t just about “saying words at God.”  It requires you and your spouse to take a little time every day—even just five minutes—to talk to God about your life, your fears, your hopes, your dreams, and your feelings.  Sit down together and speak to God as if he were the person who knew you best and loved you most.  In addition to the graces we receive from prayer, couple-prayer “works” on a human level because it gives couples a safe, quasi-indirect way to reveal our hearts to one another.  We talk to God while our spouse listens in.  Then, as our spouse prays, we ask God to help us really hear what our spouse is trying to say.  What are their needs, their fears, their wants and concerns?  How do these fit with our own needs, fears, wants and concerns?  By listening to each other in prayer, the Holy Spirit can guide you toward graceful solutions.

2.Talk Together—Create a daily talk ritual; a time where you intentionally discuss topics that don’t natually come up.  Specifically, focus on three questions.  1) How are each of you holding up?  Be honest.  What do you feel like you’re handling well?  Where do you feel like you’re struggling?  When were you at your best today?  When were you at your worst?  2)  When did you feel closest to your spouse/most grateful for your spouse’s support today?  First of all, discussing this question daily makes you more conscious of the need to do things to support each other.  Second, acknowledging the ways you have shown up for each other throughout the day reminds you that you aren’t alone. You have a friend who really wants to be there for you. 3) What could you do to help make each other’s day a little easier/more pleasant?  Is there a project you need some help with?  Is there something you need prayer for?  Are there little things that your spouse sometimes does that mean a lot?  Take this time to ask each other to do those little things that say, “Even when life is falling apart, you can count on me to be here and to take care of you.”

3.Work Together—Your household chores aren’t just something to get through.  They’re actually opportunities to build a sense of solidarity and team spirit.  It’s a funny thing.  You might not know how to weather the latest crisis, but doing something as simple as making the bed together, or cleaning up the kitchen after dinner together, or picking up the family room together before you turn in sends a powerful unconscious message that says, “I’m not just here for the fun.  I’m here for the hard stuff and the boring stuff too.  Somehow, we can get through this. Together.”

Research shows that couples who make a daily habit of cultivating simple caretaking behaviors like doing chores side-by-side develop better cooperation, communication and problem-solving skills. It turns out that the way you work together to avoid bumping into each other and stepping on each other’s toes while you clean up the kitchen becomes the unconscious template for how you work together to handle that health crisis, financial problem, or other unexpected challenge.

4. Play Together—When you’re going through tough times, you don’t want to play.  We just want to isolate and hide.  Resist that temptation as best you can. Make a little time every day to do something pleasant together. Think about the simple pleasures you enjoy in happier times and make yourselves do them–even if you’re not really feeling it.  It might not be all laughs and giggles, but worst case scenario?  You might help each other remember that life isn’t completely horrible and you’ll have each other to thank for that little moment of joy.  Psychology reminds us that humor and play are two the most sophisticated defense mechanisms.  They help us stubbornly resolve to make beautiful moments even when life is anything but.  The couple that learns how to gently play together even the face of trials are true masters at life and love.

Life can be hard, but cultivating a love that “endures all things” (1Cor 13:7), isn’t complicated. By remembering to Pray, Talk, Work, and Play together, you can build a relationship that can stand up to whatever life throws at you.

Dr. Greg Popcak is the author of many books including Just Married. Learn more at CatholicCounselors.com

Did Pope Francis Need To Apologize? (And What His Apology Can Teach Us)

Dr. Gregory K Popcak

 

Pope Francis made the news New Years Eve for his response to a woman he met in a line of well-wishers.  The over-eager woman grabbed the Holy Father’s arm forcefully and wouldn’t let go.  The viral video shows Pope Francis wincing—some suggest in pain from his sciatica—and then turning and slapping the woman’s hand twice before breaking free and storming off.

The next day, Pope Francis issued a simple, but humble apology.  He said, “”Love makes us patient. So many times we lose patience, even me, and I apologize for yesterday’s bad example.”

We used this event as an opportunity to explore apologies on today’s show.  Many people think that apologizing for something means that they are accepting all the blame or admitting that they are a bad person.  For many, giving an apology means debasing themselves and so they are loathe to apologize for almost anything.

The theology of the body reminds us that building the Kingdom of God is primarily about healing the damage that sin does to our relationships with God and others.  Apologies are a big part of that process.  

But giving an apology doesn’t mean that you are accepting all the blame.  It doesn’t mean that it is all your fault.  And it doesn’t mean that you are saying that you are a bad person. Likewise, giving an apology isn’t a way of “evening the balance sheet” between people.

For the Christian, giving an apology has nothing to do with another person’s behavior or the context we’re in.  It simply means, “I have reflected on my behavior in the light of grace and my own expectations for myself.  Because of that, I believe that I should have handled that better and I am committed to handling similar situations better in the future.”

Some callers to the show today argued that Pope Francis didn’t need to apologize for his behavior because his response was a “human reaction” to being grabbed inappropriately.  Another person suggested that Pope Francis behavior was justified by every human being’s right to self-defense.

Both of these points are absolutely true.  It was a human reaction and we do have a right to self-defense.  But these points are also irrelevant.  Apologizing doesn’t necessarily mean I was wrong.  It means, “I believe I could and should do better in similar situations in the future.”

By apologizing, the Holy Father didn’t say, “I’m a bad person.” Or “I’m a bad Pope.” Or even, “This was all my fault.”  (And in the last instance, it clearly wasn’t all his fault.”  By apologizing, the Pope Francis simply said, “I could and should have handled that better and I am committed to doing so in the future.” 

We would all do well to follow his example in this instance.  Let’s worry less about assigning blame, finding fault, or worrying about debasing ourselves.  Let’s focus more on taking responsibility for our actions, acknowledging that there are often better ways to handling situations than our first impulses dictate, and committing to using those healthier, godlier alternatives in the future.

Resolving Repetitive Arguments

Often we feel as though we’re just going in circles, having the same arguments over and over. So how do we break the cycle and start actually resolving problems or situations?

Studies show that happy couples tend to be more solution-focused in general, and focus on spending most of their energy addressing more solvable problems. They’re aware of larger issues in the relationship but they tend to hold off on addressing these until they’ve built up enough confidence/rapport by handling the little things well.  Other couples tend to have a more emotionally-based approach that puts every issue—big and small—on an equal footing.  They are less successful at solving anything, in part because their arguments are more emotional and many of the issues they choose to focus on can’t be easily addressed, especially when there isn’t good rapport.

In the beginning, God created each of us to see the world a little differently so that, working together and using our gifts for each other’s good, we would all attend to different details in a manner that would allow us to create a more holistic solution to any challenge.  But in a fallen world filled with unique and unrepeatable people who see things differently AND don’t always work for each other’s good, there is bound to be  some degree of conflict. Pope St. John Paul the Great reminds us that the only solution to this challenge is love–the willingness to understand what the other person needs to flourish and the willingness to make personal sacrifices to help them achieve achieve those things.  By learning to be loving, ESPECIALLY in conflict, we can discover how to encourage each other through the tension, toward godly solutions, and experience even closer relationships–not just in spite of our differences, but because of those differences.

How can this be done?

Zoom Out–Repetitive arguments tend to be ones that are polarized. People stake out their positions too early in the discussion and then argue back and forth about who’s right and who’s wrong. If you’re having the same fight over and over, zoom out.  Step back from trying to solve the problem and instead, figure out how to EMPATHIZE with the other person’s position. Ask questions that allow you to have genuine sympathy for what they are trying to accomplish.You might ask, “Help me understand how things would be better for you if you got what you were asking for.” OR “What is it you’re hoping will change if we did things your way?”  You don’t have to agree with the other person, but keep asking questions until you truly understand their goal. People who feel truly understood are much more willing to negotiate in good faith.

Build The Solution Together–Repetitive arguments are usually caused because each person feels like they are trying to build something that the other person keeps taking apart–like two children fighting over the same block to build THEIR tower! Build your solution together.  Once you have zoomed out enough to understand what each of you is really trying to accomplish. Ask, the other person, “What solution could you imagine that would allow you to get what you want but still be respectful to my concerns?”  This is powerful question because it is both deferential AND assertive. On the one hand, you are humbly asking their advice. On the other hand, you are insisting that they consider your concern in their solution.  This question sets up the right spirit of honesty and collaboration that allows two former competitors to start building together.

Work on Friending, Not Fighting–The most important thing in problem-solving is NOT solving the problem.  It is taking care of each other through the conflict so that you can feel like two friends working together on the problem instead of two enemies fighting over limited resources. Focus on “Friending” NOT fighting. Tell the other person you appreciate them hanging in there with you, offer to pray together so that you are both open to God’s will, do little things to take care of them during a conflict like offering to get them a drink, or take a break, acknowledging their strengths or the value of their opinions.  The more effective you are at taking care of the other person, the more likely you will be able to break through the tendency toward self-preservation that pervades repetitive arguments.

 

For more on how to resolve repetitive arguments, check out God Help Me! These People Are Driving Me Nuts! and tune in to More2Life–weekdays at 10am E/9am C on EWTN, SiriusXM 130!

More2Life Hack: 3 Tips for Authentic Forgiveness

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Today on More2Life, we explored what authentic forgives does (and doesn’t) require.  Here are three tips to help you make forgiving others less complicated.

1. There is a difference between forgiveness and reconciliation.  

St. Augustine said that we’ve forgiven someone when we’ve surrendered our natural desire for revenge.  Forgiveness doesn’t mean pretending it never happened or letting the person go scot free.  It means surrendering your desire to hurt the other person or have them hurt for having hurt you.

Reconciliation, on the other hand, (again, according to Augustine) is the “tranquility that results from right order.”  In other words, in order to reconcile with someone, they have to be willing to work with you to heal the wounds, right the wrongs, or solve the problems caused by their actions.  Because not everyone is willing to do that, it is possible to forgive someone but still not be reconciled to them.

2. There are 3 Parts to an effective apology

If a person is truly sorry (as opposed to just going through the motions) their apology will reflect the fact that they feel how much they hurt you, own the responsibility for what they’ve done (instead of blaming you or making excuses), and want to make restitution.   If you are struggling to forgive someone, there is a good chance one of these three ingredients is missing. Full reconciliation will require you to insist that the missing elements be addressed.

3.  Reconciliation requires you to be able to trust they won’t do it again.

To completely reconcile with someone, you need to be able to trust that–barring some genuinely unusual circumstances–they won’t commit the same offense again.  Research shows that a trustworthy person has proven that they have 4 qualities.  The ability to do what they say they are going to do.  The integrity that either enables them to avoid giving offense in the first place and/or easily and quickly accept correction when they commit an offense in spite of themselves.  The benevolence that shows that they are committed to working for your good even when it is inconvenient for them to do so. And the consistency that proves to you that they can be counted on to demonstrate these qualities across many different areas of your life and relationship.  Someone who does not display these qualities cannot be trusted to be safe and so you cannot completely reconcile with them until they have developed their skills in these areas.

In short, forgiveness is a gift you give yourself.  But reconciliation is a project that requires the active cooperation of the wound-er and the wounded.  Knowing the difference can make all the difference.

For more tips on achieving authentic forgiveness and reconciliation, check out God Help Me, These People Are Driving Me Nuts! Making Peace with Difficult People or tune in to More2Life radio each weekday at 10am E/9am C on a Catholic radio station near you or SiriusXM Channel 130.