“One minute we’re talking and next thing we know we’ve completely lost our cool.”
“S/He just doesn’t listen to me. I don’t know what to do.”
“Our conversations always turn into arguments and we just can’t seem to ever get anywhere!”
Do these sentiments seem familiar to you?
In the beginning, God created each of us to see the world a little differently so that, working together and using our gifts for each other’s good, we would all attend to different details in a manner that would allow us to create a more holistic solution to any challenge. But in a fallen world filled with unique and unrepeatable people who see things differently and don’t always work for each other’s good, there is bound to be some degree of conflict.
Pope St. John Paul the Great reminds us that the only solution to this challenge is love–the willingness to understand what the other person needs to flourish and the willingness to make personal sacrifices to help them achieve achieve those things. By learning to be loving, especially in conflict, we can discover how to encourage each other through the tension, toward godly solutions, and experience even closer relationships–not just in spite of our differences, but because of those differences.
Are you feeling overwhelmed by difficult conversations or challenging individuals?
Find helpful tips for dealing with the difficult people in your life in:
Unhealthy arguments often occur when we are not approaching the other person with love because empathy is one of the first things to go.
We have a tendency to let conversations escalate into arguments when we A) forget to take care of the other person in conflict, and B) make assumptions or accusations rather than communicating our emotional experience.
This is why using “I feel” statements in conversation is so important. We often jump to conclusions such as “you’re not listening to me!” Or “I think you just don’t care” which automatically puts both parties on the defense and immediately derails the original conversation, because now we’re focusing on defending ourselves rather than solving the original problem.
If we use statements such as “I feel as though you’re not listening to me.” The other person then has the opportunity to say, “I’m sorry that wasn’t my intention at all, what I’m hearing you say is…” and then we can stay on track with our conversation and more effectively take care of one another throughout the conversation.
Essentially, Empathy allows for conversations, assumptions create arguments.
The next important approach for us to take in order to have healthy communication includes seeking understanding. Individuals often enter into disagreements by actively fighting for their agenda. One person presents an idea and the other shoots it down almost immediately because they have a different idea of what they want. But taking this approach can be very demoralizing not to mention polarizing. Instead, seek understanding. When the other person presents a position you don’t agree with, stop yourself from critiquing it–or worse, ruling on it–right away. Rather, step back and say, “Tell me why that option appeals to you so much” or “Tell me more about what you like about that idea.” By understanding what the other likes about the idea they are proposing, you’ll get a better idea of their overall goals and be able to brainstorm new ideas more effectively.
And finally, don’t confuse the first draft with the final product. Too often, when individuals begin a discussion, they think their own ideas represent two competing final drafts and it is their job to convince the other person that their idea is “the right one.” Remember, the Christian person isn’t supposed to be fighting about getting their way, but working together with others to discover God’s will. The first ideas you each bring to the conversation represent two pieces of a larger puzzle God is trying to help you build though communication and prayer. Don’t mistake your piece of the puzzle for the whole puzzle. You can’t see the big picture, only God can. Expect your original idea to change– for the better–in any conversation where you and your conversation partner don’t see eye-to-eye.
For more ways to build healthy communication habits, check out our resources at CatholicCounselors.com!